Gerber Collision & Glass - Charlotte/Independence

4.9 (1,172reviews)

98%

(980) 217-0192

6701 E Independence Blvd, Charlotte, NC 28212

98%

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6701 E Independence Blvd
Charlotte, NC 28212

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Charlotte/Independence

See Photos

6701 E Independence Blvd
Charlotte, NC 28212

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 6 years at this location.

Gerber Collision & Glass - Charlotte offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Genesis

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (1,172)

Sort By:
Newest
Rating

967 Customers Rated

5 Stars

74.7% Complete

(875)
4 Stars

5.5% Complete

(64)
3 Stars

1% Complete

(12)
2 Stars

0.5% Complete

(6)
1 Star

0.1% Complete

(1)
< 1 Star

0.8% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as looking brand new and completed with exceptional attention to detail. The team earned high marks for professionalism, friendliness, and going above and beyond to ensure customer satisfaction. Communication stood out as a major strength, with customers appreciating regular text updates every Tuesday and Thursday, keeping them informed throughout the repair process. Timeliness was another highlight, as vehicles were often completed earlier than expected, which customers found greatly relieving. A few customers noted occasional delays due to parts availability or staffing, and one customer mentioned incomplete repairs, reflecting areas where customers felt improvements could be made. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... business Ive interacted with in a long time. They are friendly, welcoming, do a great job on repairs and actually do what they say they will do. They ..." Read more

"... great experience with this repair shop! They were quick, efficient, and kept the cost down as they knew I was paying out of pocket. Its hard to find honest ..." Read more

"... Gerber Collision. Staff was very professional and communicated beyond expectations. Most importantly my vehicle looks brand new! Highly recommend." Read more

"The team was great and walked me through everything they were going to do and gave very detailed explanations. Everyone was ..." Read more

"... very professional and cooperative. I felt that the bodywork was excellent. The updates were very accurate. Im totally satisfied with the outcome of the repairs. ..." Read more

"Job well done and complete before the estimated date."

"Gerber understands the principle of under promise and over deliver. My vehicle was ready early!"

"Done perfectly, affordably, and ahead of schedule."

"It was ready before time and I appreciate that. I have no complaints"

"Excellent communication, top notch workmanship, job was done much earlier than expected. Thank you!"

"A great experience from start to finish. Communication was excellent and clear. Professionalism was top tier. The outcome was perfect and quality. ..." Read more

"... professionalism and timeliness of the staff. I appreciate the regular communication and transparency. It was a great relief to feel like my car was in good hands." Read more

"Cx is top tier. Always communicating progress and never in the dark. The best!"

"Excellent job.. as good as new! Twice a week communication and if anything else called to update. Definitely recommended."

"... so professional. Your work is so professional and I love the way you guys communicate with the customers. I would recommend you guys to anyone and everyone ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... business Ive interacted with in a long time. They are friendly, welcoming, do a great job on repairs and actually do what they say they will do. They ..." Read more

"... great experience with this repair shop! They were quick, efficient, and kept the cost down as they knew I was paying out of pocket. Its hard to find honest ..." Read more

"... Gerber Collision. Staff was very professional and communicated beyond expectations. Most importantly my vehicle looks brand new! Highly recommend." Read more

"The team was great and walked me through everything they were going to do and gave very detailed explanations. Everyone was ..." Read more

"... very professional and cooperative. I felt that the bodywork was excellent. The updates were very accurate. Im totally satisfied with the outcome of the repairs. ..." Read more

"Job well done and complete before the estimated date."

"Gerber understands the principle of under promise and over deliver. My vehicle was ready early!"

"Done perfectly, affordably, and ahead of schedule."

"It was ready before time and I appreciate that. I have no complaints"

"Excellent communication, top notch workmanship, job was done much earlier than expected. Thank you!"

"A great experience from start to finish. Communication was excellent and clear. Professionalism was top tier. The outcome was perfect and quality. ..." Read more

"... professionalism and timeliness of the staff. I appreciate the regular communication and transparency. It was a great relief to feel like my car was in good hands." Read more

"Cx is top tier. Always communicating progress and never in the dark. The best!"

"Excellent job.. as good as new! Twice a week communication and if anything else called to update. Definitely recommended."

"... so professional. Your work is so professional and I love the way you guys communicate with the customers. I would recommend you guys to anyone and everyone ..." Read more

Jennifer (Hyundai owner) reviewed 8/13/26

I am very grateful for the staff at Gerber Collision! Not only did they do an excellent job with the repair, it was also completed in a timely manner with wonderful customer, service, and communication. I would highly recommend 10 out of 10 for anyone who has experienced a collision or needs a repair! Thank you for taking care of me!

Eric (Chevrolet owner) reviewed 8/12/26

So far, I don't see anything wrong with experience with my car. So I will give them a 10 on a 1 to 10 basic all around. Great service

Tracy (Acura owner) reviewed 8/10/26

Sarah (Honda owner) reviewed 8/6/26

Great repair and excellent customer service!

Reginald (Dodge owner) reviewed 8/6/26

Great job

Great job with my car

Michelle (Toyota owner) reviewed 8/6/26

My car was repaired professionally and in a timely manner. I appreciated the text updates.

Brandi the woman who assisted me on my initial and pickup visit was friendly and professional. She was well versed in dealing with insurance claims and made that part easy.

Bobby (Buick owner) reviewed 8/3/26

James (Toyota owner) reviewed 7/30/26

Again, they were respectful, and informative 👍🏽!

Very satisfied! The car drives very smoothly!

The workers were very respectful, kind and polite!

Beau (Toyota owner) reviewed 7/28/26

This is the third time I’ve had to take my car to Gerber for some repair work. I’ve been very pleased with their work every time and their commitment to my satisfaction as a customer. They kept me apprised of the process along the way and we’re very helpful. Would definitely go to them again.

Tonnette (Kia owner) reviewed 7/27/26

Scott (Infiniti owner) reviewed 7/27/26

Lori (BMW owner) reviewed 7/24/26

Brandy was great to work with on the repair of my BMW X1. I am very pleased with the work the shop did to repair my vehicle. The car was cleaned to perfection and looks amazing!

Dena (Honda owner) reviewed 7/20/26

Tamica (Acura owner) reviewed 7/20/26

It was fast and I greatly appreciate it. Great customer service with Brandi . Continued Success to you and your team.

Yes indeed

They were fast and professional. I will use them again if need be..

Brandy needs a raise . ASAP

Angela (Subaru owner) reviewed 7/20/26

Dennis (Honda owner) reviewed 7/16/26

The staff was very professional and cooperative. I felt that the bodywork was excellent. The updates were very accurate. I’m totally satisfied with the outcome of the repairs. I would gladly recommend Gerber collision and glass to anyone who needs a body shop. Thank you

Jerleen (Honda owner) reviewed 7/16/26

Jacqueline (Hyundai owner) reviewed 7/16/26

Communication was excellent!

Francis (Volkswagen owner) reviewed 7/15/26

Helpful, friendly staff. Always kept informed on the status of my car

James (Nissan owner) reviewed 7/15/26

Friendly staff, good communication and great service! Thank you!

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Gerber Collision & Glass - Charlotte/Independence

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Charlotte/Independence

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,172)

967 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -