Gerber Collision & Glass - Monroe (Nc)

4.9 (3,383reviews)
98%
2460 W Roosevelt Blvd,  Monroe,  NC  28110

In operation 81 years, 9 years at this location.

Gerber Collision & Glass - Monroe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,383)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, perfect, and like brand new. The team received high marks for proactive and thorough communication, keeping customers informed at every stage through calls, texts, and voicemails. Timeliness was a standout strength, with numerous vehicles completed ahead of schedule, often surprising customers. Staff professionalism, friendliness, and a welcoming atmosphere were repeatedly highlighted. Customers also appreciated the added touch of vehicles being returned clean and detailed. A few customers noted minor concerns such as delayed notifications on pickup readiness, occasional parts delays, and isolated quality touch-up needs, as shared directly in their feedback. Overall, the overwhelming majority expressed strong satisfaction and willingness to recommend the shop to family and friends.
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"... repairs on my truck in a very timely manner, and the finished work looked excellent. The truck came back looking great, and the quality of the repairs exceeded ..." Read more
"Absolutely amazing work my car was repaired back to brand new all colors matched perfectly they even washed and detailed my car they ..." Read more
"I would rate my overall satisfaction as a 10. The quality of the repair was excellent, everything was done professionally, and I am very happy with the results. ..." Read more
"Everyone at Gerber is amazing to deal with! From start to finish we were taken great care of and kept informed. We will always use Gerber for any collision and ..." Read more
"... everything. They made it such a pleasant experience. The work looks FLAWLESS. I kind of wish they would have just painted the whole car on accident bc the paint ..." Read more
"Around the time it was promised. They let me know it would be after that weekend and it was."
"It was actually done a day before it was promised."
"It was earlier much earlier ❤️"
"Finished it a week before the time expected!"
"... was nice and helpful at Gerber Collision & Glass. My car was ready before the estimated time, which was such a relief. It allowed me to move on and get back to ..." Read more
"... I really appreciated! If I didnt answer the call they would leave me voicemails with the update!" Read more
"... all very professional, attentive and knowledgeable. They text me every day with an update about my car. They always answered the phone and let me know when ..." Read more
"Communication was 100%!"
"Communication was great. All employees were extremely helpful. The work preformed was very professional and in a ..." Read more
"... communication I received while my car was being repaired. Every question I had was answered promptly and professionally. Im very thankful for their help and the excellent ..." Read more

My Experience

Great communication, excellent work, and a very friendly group!

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My Experience

Great experience, they did an amazing job, price was right, and timeline was on point!

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Great communication and service!

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Very likely

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Very professional and knowledgeable folks there , the whole entire staff.

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Very satisfied

Returned Clean

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Very quick on install.

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Returned Clean

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Daniel and his team have always been first class and once again did an excellent job on our 2026 MDX. Thanks !!

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Returned Clean

My Experience

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The only repair shop I deal with and I drive over 45 minutes to them. They’re amazing.

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They do outstanding and beautiful work and Aaron communication skills is Top Tier.

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They were friendly and kept us informed with when our car would be finished. It was fixed and made the car look brand new.

My Experience

I was very satisfied with work

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Returned Clean

My Experience

My Experience

Was totally pleased with how my car turned out. The end result showed clearly the expertise workmanship of true professionals. Will definitely recommend Gerber to others

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Great work; timely manner; fabulous communication and updates!

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Returned Clean

My Experience

They were very polite and professional

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They were extremely kind, professional and are the fastest body shop I have ever experienced.

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Returned Clean

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It looks really good!

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Returned Clean

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My Experience

This was my first time getting bodywork done at Gerber. This will be the only place I will go for bodywork on any vehicle I purchase. Scott was an amazing guy to work with! I will 100% recommend Gerber Collision!

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Only place i will trust from now on! Was a little expensive, but they estimated 2 times as much as what it was!

Repair Quality

Great experience with Gerber! My first time actually getting bodywork done on my Equinox, and they did fantastic! Will never go anywhere else for bodywork!

Customer Service

The people are amazing to speak to and work with!

Returned Clean

My Experience

Everyone was so friendly and helpful. The repairs were done so well, with a quick turn-around.

Likely to Recommend

Repair Quality

The work was awesome and the staff amazing!

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