Classic Collision Monroe

4.9 (1,442reviews)
99%
3213 W Highway 74,  Monroe,  NC  28110
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In operation 11 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Monroe, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (1,442)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, brand new, and exceeding expectations. The team is widely recognized for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as vehicles are often completed ahead of schedule. A few customers noted minor concerns such as parts delays, invoice discrepancies, and occasional incomplete installations, reflecting areas customers feel could be refined further.
AI-Generated from reviews written in the last 12 months
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"Classic collision did a flawless job on repairing the many damages done to my Jeep!! They kept me updated throughout the process, got ..." Read more
"... had to repaint. Once I got the car back from them I couldnt even notice that it was repainted or even in an accident! Its been a week now and I have got nothing but compliments ..." Read more
"Bumper looked absolutely perfect after the repair!"
"Great service and excellent quality of repair work. Highly recommend!"
"Communication was top notch! Work is beautifully done. looks brand new."
"You guys did excellent work on my car. Fast efficient and quality of work is outstanding. You have a forever customer. Thank you!"
"Delivery right on time!"
"Great communication and got truck done a few days earlier than expected."
"... us updated when our car would be ready. And fast! Got it back 6 days early! When my car wouldnt start- they helped me get a battery and get going. 5 star" Read more
"They worked extra to make sure it was delivered on time, even though the repairs were more extensive than ..." Read more
"Communication was great! The entire team was transparent from the initial walk around to the delivery of my ..." Read more
"Communication was top notch! Work is beautifully done. looks brand new."
"The communication throughout the process was above standard. The quality of the repairs is perfect! Looks brand ..." Read more
"Awesome job ! Great communication throughout the entire process. Thank you !"
"Very professional, the text message updates was really appreciated."

My Experience

I am completely pleased with the quality of work. I was with the overall appearance of the repair.

My Experience

Thanks,staff was friendly and very competent, I was pleased with service. Hk hill

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Love that I was kept informed on what was going on I am very happy with the results. Thanks so much. Gini

Likely to Recommend

Will tell my daughter of the good service and she will use them for her car too.

Repair Quality

Very much appreciated the check-ins to let me know about the progress Lisa is very knowledgeable and help me have confidence in the handling of my vehicle.

Customer Service

Again I thank everyone who worked on my vehicle and the care they took to make the experience comfortable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good job👍

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I always get great service from Mike and the crew.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I have worked with Classic Collusion before. They always do an outstanding job.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

What wonderful people to work with! Everything was done on time, professionally and perfectly! Could not be happier with the results! Thank you Michael and Angie, you are the BEST!!!

My Experience

Everyone was great from the receptionist to the technician Lisa

My Experience

Totally satisfied. Classic Collision did above and beyond.They are truly professionals and did other repairs that they did not charge. My car looks like a true classic. I am so proud. Need bodywork this is the place to go

Likely to Recommend

Because I was satisfied and believe that they would do a good job

Repair Quality

Classic Collision did whatever they said they were going to do and more. I am totally satisfied.

Customer Service

Very nice and friendly. Explain the details and procedures.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, great quality and great communication.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job on my car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

car looked good

Customer Service

shop personnel was courteous and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

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