Classic Collision Monroe

4.9 (1,411reviews)
99%
3213 W Highway 74,  Monroe,  NC  28110
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In operation 11 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Monroe, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (1,411)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for professionalism, friendliness, and clear communication throughout the repair process. Regular text and phone updates are frequently highlighted as a standout feature, keeping customers informed without needing to call in. Timeliness is another strong suit, with numerous customers noting their vehicles were completed on or ahead of schedule. Interior and exterior cleaning upon vehicle return is also a recurring positive. A few customers noted minor concerns such as parts delays, invoice discrepancies, and small items needing follow-up attention, reflecting opportunities for continued improvement as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... had to repaint. Once I got the car back from them I couldnt even notice that it was repainted or even in an accident! Its been a week now and I have got nothing but compliments ..." Read more
"The repairs were 100% perfection. Everything looks factory fresh and like new again. Also very impressed the job was completed a few days ..." Read more
"Classic collision did a flawless job on repairing the many damages done to my Jeep!! They kept me updated throughout the process, got ..." Read more
"Bumper looked absolutely perfect after the repair!"
"This was my fourth time using Classic Collision. They have always provided fair prices and impeccable work. I couldnt be happier."
"... factory fresh and like new again. Also very impressed the job was completed a few days early, without cutting any corners. Bravo!" Read more
"... Jeep!! They kept me updated throughout the process, got my vehicle back to me as quickly as possible, and it was returned looking brand new! Thank you ..." Read more
"They worked extra to make sure it was delivered on time, even though the repairs were more extensive than ..." Read more
"... us updated when our car would be ready. And fast! Got it back 6 days early! When my car wouldnt start- they helped me get a battery and get going. 5 star" Read more
"... request and we were kept informed with progress. Repair was completed within the week and we were very impressed with results.we will gladly recommend your business" Read more
"Communication via text on Tuesday and Thursday was very helpful to keep me informed about the progress, without the ..." Read more
"Communication was top notch! Work is beautifully done. looks brand new."
"Communication was great! The entire team was transparent from the initial walk around to the delivery of my ..." Read more
"Very professional, the text message updates was really appreciated."
"FAST SERVICE, GREAT WORK AND GREAT COMMUNICATION!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Very professional, attentive and did an excellent job with my car. Took additional steps to review the outcome. Would use again and recommend. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I just got it back today, but It appears that the 'door stick' problem has been resolved. Mike and Angie were very professional and I would definitely recommend this location to anyone who needs a body shop. Thank you

Likely to Recommend

Good repair work

Repair Quality

Looks great

Customer Service

Very prompt with quote and info on repair

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional. Explained the process of repairs to me. Answered any questions l had on how to handle rentals and payments through the insurance company. My car looked great!!

Likely to Recommend

Most definitely would recommend.

Repair Quality

Thank you to the team that took care of my vehicle. They were nothing be professional and helpful during my experience with them. My vehicle looks great! You would never know if was damaged.

Customer Service

Top notch!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

No complaints. Everything went great.

My Experience

Very professional, courteous, and friendly Great folks to work with Perfect job!

Likely to Recommend

I do every chance I get

Repair Quality

Customer Service

Very friendly, courteous, and knowledgeable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff is courteous.

Likely to Recommend

Repair Quality

Great service and excellent quality of repair work. Highly recommend!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would highly recommend!

Repair Quality

Michael did a great job and the whole process was easy. Highly recommend Classic Collision!!!

Customer Service

Michael and Angie were great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have used Classic Collision in the past for previous car repair. They did an excellent job which is why I chose them again for my repair this time. Very professional and helpful. Appreciate Mike and Angie and their help throughout the process (daily texts were very appreciated) Can’t say enough good things about Classic Collision. 👍👍

Likely to Recommend

Repair Quality

I was extremely happy and pleased with the communications and repairs to my car. Shout out to Mike and Angie. Very personable and helpful during entire process. I highly recommend Classic Collision for your car repairs.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Working with both Mike and Angie was what made this process seamless. They communicated with me throughout the repair process, answered any questions I had and delivered exactly what was expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They did a great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with the amount of communication and updates we received. Work was completed a few days early which we were very happy with.

Likely to Recommend

Repair Quality

Great communication and got truck done a few days earlier than expected.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

What a great group of people very family oriented and very knowledgeable. I was very satisfied with customer service throughout Ms Angie 💐 is amazing. Give her a raise, and I just appreciate the timely manner and the communication throughout the process.

Likely to Recommend

Repair Quality

Great company everyone had great customer service. Ms Angie deserves a raise such a beautiful soul

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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