Williams Collision Center
In operation 40 years.
We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Great service by good people.
My Experience - 5.0/5.0 -
It was a pleasure working with Mike,Marie & the entire team. The work was superb and the the professionalism was top notch.I am very happy with the outcome and the fair price. Thank you so much! I also appreciated the Thank you card. You have a good business going there. I'm happy I found you. Christine
My Experience - 5.0/5.0 -
I had such a great experience with Williams Collision. Mike handled everything without a hitch. Great customer service from Marie. Both were very friendly and efficient. I would highly recommend Williams!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service. Timely communication. Easy to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience with timely, quality repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Williams Collision completed the repairs earlier than expected. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team communicated well and was able to diagnose all the repairs needed to get the vehicle back in top shape. First time using their service but was totally satisfied with the experience. The car returned cleaned - which was a pleasant surprise. Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very thorough team and the vehicle seems to be repaired completely. I felt comfortable knowing that they had my customer interest and experience as primary and also wanted to make sure the vehicle was repaired back to excellent working condition with no shortcuts. Thank You for recommending this Collision Service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent from start to finish, thank you .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Thank you it was good job well done
Returned Clean
My Experience - 5.0/5.0 -
Marie is a "GEM". She helped me from the moment I reached out to see if they could can do the repairs. She was able to guide me through each step. How they do things, along with how the process flows, most important constant communication. Her follow through is impedicaable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marie, Has been outstanding on how much she has walked us through the process of getting our car fixed from an accident. It wasn't stressful because of her.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and excellent job on repairing my car. I was kept informed and updated on all repairs. Thank you!!!
My Experience - 5.0/5.0 -
Hi, this is Elizabeth Schultz the Subaru owner! I’m assuming this is coming up with my husband‘s name because of how our names are listed on our insurance. Frustrating! As always, I had a wonderful experience with Williams collision! Sadly, I’ve had two things happen to my car that were not my fault in each time Williams collision made the whole process so easy and uplifting, considering the circumstances! I’m so grateful for everyone at Williams Subaru for treating me like a part of the family! Marie Proctor and Mike Fletcher were both so kind and professional and amazing! Thank you to all who help put my Subaru back together!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
In my opinion, it’s the best collision company in town! And also happens to be my dealership so I am 100% thrilled with the service that I get there! -Elizabeth Schultz car owner
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I don't normally recommend anyone outside it took a long time they did an awesome job
Repair Quality - 4.5/5.0 -
You did an excellent job but you kept my car a little longer than I would like you to
Customer Service - 5.0/5.0 -
Excellent customer service