Incaudo's Auto Body

4.9 (311reviews)
100%
639 W Colfax St,  Palatine,  IL  60067
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 2:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (311)

Likely to Recommend

Repair Quality

State Farm recommended and we were impressed with how professional they were and with the bodywork performed

Customer Service

Personnel was friendly, knowledgeable and easy to work with

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Likely to Recommend

I have dealt with Incaudo’s when required for many years. I highly recommend them.

Repair Quality

Work was well done and completed to my complete satisfaction at the time it was promised to be completed.

Customer Service

Friendly and informative.

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Excelente! 100%

Customer Service

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Likely to Recommend

They were reliable and had my car back as soon as possible. I had a small dent repaired and repainted and it looks good as new. Would highly recommend and I was glad to support a local business

Repair Quality

They do quality work on all of the cars I’ve seen come out of there, and my car as well, even though it was something small

Customer Service

They made the process quick and easy. Clear communication and notified me as soon as my car was finished

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Likely to Recommend

Repair Quality

You guys were great!

Customer Service

Very good.

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Likely to Recommend

Repair Quality

Communicated really well nice people to deal with.

Customer Service

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Likely to Recommend

Repair Quality

I was told that my car would be done in three days and INCAUDO’S delivered. It was done in three days. The job was perfect. My car looks like new again.

Customer Service

My car needed more repair than was expected. It was explained in detail what had to be done to fix it. Car looks like new!

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Likely to Recommend

Repair Quality

Company does excellent work

Customer Service

Guys were courteous and understood the needs fir repairs.

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Likely to Recommend

Repair Quality

Very polite and helpful. The process to work with Incaudo’s as a State Farm customer was very easy, even though State Farm confused things

Customer Service

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Likely to Recommend

Repair Quality

INCAUDO'S. I was very happy with my experience with Incauo’s and their employees. I highly highly recommend them.

Customer Service

INCAUDO'S. I was very happy with my experience with INCAUDO’S ‘s and their employees. I highly highly recommend them.

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Likely to Recommend

Repair Quality

The experience was great from start to finish. Austin kept me up to date and was a pleasure to work with. They repaired my vehicle quickly and did a fantastic job!

Customer Service

Austin is great!

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Likely to Recommend

Would not bring a newer or expensive car to them because of the quality issues

Repair Quality

From three feet away the repair looks good. But there are flaws close up. Replaced fender must not be from Lexus. Doesn't fit well at the hood door interface or at the headlight. Repaired bumper cover has missed repairs, easy with spot puddy. Bumper paint blend was very good. Fender painting was okay, with a number of dust nibs in the finish. Headlight assembly was not assembled correctly. Low beam and floodlight cables were swapped.

Customer Service

Everyone was friendly and helpful. No issues with customer service.

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Likely to Recommend

Repair Quality

Good communication, worked complete well.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

I’ve used this shop a couple times over the past several years. Always good work at good pricing.

Repair Quality

I expect to be 100% satisfied once my R-front car speaker issue is fixed. I need to take my car back into the shop tomorrow. * The shop was very careful to get the best appropriate replacement parts for the body repairs.

Customer Service

So far. I expect it to continue with the resolution of my car’s speaker issue.

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Likely to Recommend

Repair Quality

They did great job repairing the bumpers of my car. Very quick and professional.

Customer Service

They did great job repairing the bumpers of my car. Very quick and professional.

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Likely to Recommend

I had a situation where I needed work done on a vehicle. They worked with me to identify the work that was absolutely necessary. By doing this, their estimate was about half the amount that I received from another shop.

Repair Quality

There has always been an issue with the left side of the rear bumper cover popping loose from the left rear quarter panel. They corrected the issue without me mentioning it to them. It was a pleasant surprise to have this issue addressed during the repair.

Customer Service

Very satisfied throughout the whole process. I called to make an appointment for an estimate. They told me that I didn't need one; I could just come to the shop when they were open. They cautioned me that there may be an issue obtaining some if the parts. They replaced the parts they could obtain and released the car to me. When the parts arrive, it will only take a day to install them.

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Likely to Recommend

Repair Quality

Customer Service

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