Ingellis Autobody & Repair, LLC.
In operation 6 years.
Family owned and operated auto body and repair shop conveniently located at 23 West Street in West Hatfield MA . With over 35 years of industry experience, let our knowledgeable and professional team help you with your vehicle needs. Free estimates available stop in anytime Monday-Friday 8am-5pm.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Just forgot how expensive things are nowadays but it looks nice
My Experience - 5.0/5.0 -
Had a great experience with Ingellis Auto from the time I arrived to drop off my car to the time I picked it up. Great work! Professional customer service and yet personable. And they cleaned all of the inside of my car too! It’s Just like new! I highly recommend Ingellis Auto Body!
Likely to Recommend - 3.5/5.0 -
They did a great job and very professional work. Like I said, the car looks better than it did before. However, there were communication gaps and if it wasn't for the other person's insurance paying for the repairs, I do not think I would have been able to afford this. Maybe different options regarding the repairs and more communication. But overall very satisfied. Thank you.
Repair Quality - 5.0/5.0 -
They really went above and beyond! My car looks brand new! It looks better than it did before the accident. Thank you.
Customer Service - 4.0/5.0 -
Good service overall but the receptionist could be somewhat more friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication about the progress of the repair.
Customer Service - 5.0/5.0 -
Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I viewed the repair when I 1st pick up my vehicle last Friday using a flashlight and I couldn't tell that the vehicle was damaged. It looked new.
Customer Service - 5.0/5.0 -
I contacted Ingellis a few times with questions or concerns and all was address in a timely manner.
Returned Clean
My Experience - 5.0/5.0 -
Pleased with the work and the coordination with the car rental company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
work was done well and within the time frame quoted
Customer Service - 3.5/5.0 -
We had to call or stop in for updates on where the project was at.
Returned Clean
My Experience - 5.0/5.0 -
It was nice working with Ingellis Autobody. Excellent service!
My Experience - 5.0/5.0 -
Super fast, very informative. My car looks brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Tacoma was repaired back to “off the lot” dealership condition.
Customer Service - 5.0/5.0 -
The staff at Ingellis were very helpful throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Once again, completely satisfied with the work done. Thank you!
My Experience - 5.0/5.0 -
Thank you so much for getting our Honda Fit back to us so quickly. You did an amazing job and you exceeded our expectations! Thank you
My Experience - 5.0/5.0 -
Updates on progress was appreciated They did a beautiful repair job on my car and made sure that everything was in working order. I am bring my truck there for repairs next.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was satisfied with the service but it took about 3 or 4 days longer together it fixed. Other than that everything was fine
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The crew at Ingellis is awesome every time! Thanks!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repair looked great. Good service too with nice waiting area and friendly receptionist.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great aervcie and attention to detail
My Experience - 5.0/5.0 -
Kind and professional service. Helped male The process easier and compared to other autobody places superior by far !