Ingellis Autobody & Repair, LLC.
In operation 6 years.
Family owned and operated auto body and repair shop conveniently located at 23 West Street in West Hatfield MA . With over 35 years of industry experience, let our knowledgeable and professional team help you with your vehicle needs. Free estimates available stop in anytime Monday-Friday 8am-5pm.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very nice and professional
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Why is 0 not an option?
Repair Quality - 0.5/5.0 -
It’s like they mostly repaired the car but then moved on to a different car and gave up. It really like to take it back, but after the amount of time they had it already.
Customer Service - 1.0/5.0 -
My car was returned to me, but not completely fixed. Not sure what to do so probably going to call my agent. I had to go back for the headlight, which now finally works. The rear cabin light does not work, both driver and passenger heated seats to not work, the drivers window does not work properly, the car was given to me with no engine coolant in it. There is a electrical box now sticking out from under the passenger seat. This is all stuff they missed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Until this morning when I had no heat so they have it again
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Would recommend to anyone. Great service, prompt and exceeded expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Very nice staff and quality work!
My Experience - 5.0/5.0 -
Totally impressed with this family owned and run shop. Very friendly folks that actually care about their customers! Thank you so much for the great repair job on my car!
Likely to Recommend - 5.0/5.0 -
I was unfamiliar with this auto body and now I feel it is a hidden gem! Super nice folks that did a wonderful job!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car feels brand new inside and out! Looks beautiful..great Job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend this shop without hesitation. The people are professional and yet treated me as if I was the only car they were interested in repairing
Repair Quality - 5.0/5.0 -
The car looks like new
Customer Service - 5.0/5.0 -
Mark and everyone that works with him were fabulous. Professional and right on top of my car and the repairs that needed to be done
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
The company was helpful during this experience and I am very appreciative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint job was pristine
Customer Service - 5.0/5.0 -
The process was easy and the staff were friendly and professional.
My Experience - 5.0/5.0 -
Matt is the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt is very personable while being professional!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Door is like new
Customer Service - 4.5/5.0 -
They forgot to plug the left headlights back in, but that was a quick fix. otherwise service was stellar!