International Collision Center

4.5 (509reviews)
91%
2803 E Veterans Memorial Blvd,  Killeen,  TX  76543

In operation 11 years.

International Collision Center of KILLEEN is now a Certified Collision Repair Provider, which ensures customers that their collision repairs will adhere to the latest industry quality and safety standards. This new certification guarantees that collision repairs will be performed according to the manufacturer's repair protocol by a properly trained and qualified technician, using the correct tools and equipment for the job. This certification was provided by Assured Performance Collision Care of Aliso Viejo, California, a nonprofit consumer advocacy organization that promotes automotive safety within the collision care industry. The new certifications for International Collision Center come with industry recognition by the top automotive manufacturers including Collision Performance, Nissan, INFINITI, and Kia. International Collision Center is now an integral part of the most advanced Certified Repair Capable and efficient Collision Care Network in the world.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car

Reviews (509)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Andrea who handled my case was very good. She answered all my questions and seem very knowledgeable. She communicated very well and made me feel confident that my vehicle was in good hands. Thank you

My Experience

Thank you for a job well done. Will tell my friends about service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes, for sure to recommend to my family and friends in the area

Repair Quality

Excellent people - Excellent work done. Wonderful people keeping us updated the whole time the repair was done.

Customer Service

Excellent keeping us updated

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Andrea stayed in communication via preferred method and repair was much quicker than anticipated

Customer Service

Likely to Recommend

I would definitely recommend the shop cause they are very professional and informative and they get the job done in a timely manner

Repair Quality

They were awesome They very helpful and informative i really enjoyed my experience there

Customer Service

Very helpful and informative they made my visit Very easy and they were really nice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was told my car was ready to be picked up. When I arrived, my front license plate was in my trunk. When I asked why, she said "it's a brand new bumper so we didn't want to drill into it". I stood firm and had to wait 20 minutes while they placed my front license plate. Not professional. Not cool.

My Experience

Looks new!! and completed as estimated

My Experience

My Experience

Great communication. Quick turn around time for repairs and paint.

My Experience

When I picked up my vehicle, it was missing a piece on the front. I was told it will get ordered and put on. I will call back in two days to make sure that the piece was ordered. Other than that, everything was great.

Likely to Recommend

I would NEVER recommend this shop to anyone

Repair Quality

Andrea is unprofessional and rude and didn’t complete repairs properly, and rushed the job and then I had to go back and spend over an hour almost 2 hours to get my car fixed “properly” again since it wasn’t done right the first time, if I had not inspected my car the first time, I would’ve never noticed my car was half done, there was a 15 year old girl at the front desk and no one was there to walk out to my vehicle to inspect it with me, unprofessional, rude and inconsiderate service.

Customer Service

My Experience

Good

My Experience

I am completely satisfied with the way you guys have handled my vehicle. It came out looking better than it did before the accident. I was updated on every step. You got my vehicle back to me in a very timely manner. God forbid I’m in another accident I’ll definitely bring it back to you.

My Experience

Great service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job, can’t even notice there was a dent.

Customer Service

Returned Clean

My Experience

There's a place it was hit with a buffer on the back quarter panel that scratched the door was painted all the way. There's still raw metal. There's orange peel. There's pitting and there's paint run on the door. It's ugly. I will be bringing it back next week

Likely to Recommend

I'm just glad I didn't spend the money to have the other door done out of pocket

Repair Quality

There's runs in the paint. There's pitting there's orange peel. There's glue from the taping. There's an area that was not painted on the door. Jamb and the rear quarter panel next to where the door closes has been hit with something and the paint's been scraped up that wasn't there before.

Customer Service