International Collision Center

4.8 (7,207reviews)
96%
649 North Horners Lane,  Rockville,  MD  20850
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In operation 25 years, 21 years at this location.

International Collision Center is the DC metropolitan’s premier automotive repair shop. Our company specializes in providing a wide range of unique products and services which include collision repair, full service painting, paint less dent and ding removal, and general cosmetic repair. Owned and operated by a family of car enthusiasts, we are fiercely dedicated to providing superb, responsive, and personalized service. At ICC, our goal is to create a unique experience for each and every one of our customers. Our knowledgeable service professionals have years of experience in the automotive industry and will personally consult with you every step of the way from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Tesla
Call
Email

Reviews (7,207)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent phone calls, emails, and texts keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers mentioned areas for improvement directly from their feedback, including occasional delays, incomplete repairs requiring return visits, and isolated concerns about minor post-repair issues such as sensors or trim pieces not properly addressed.
AI-Generated from reviews written in the last 12 months
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"Excellent communication while repairs were being made. Great job on the repairs. Friendly customer service from everyone I spoke with."
"... that was great to have a much shorter time fram! The repairs look like the front of the car never hit a deer, and both the exterior and interior car were nice ..." Read more
"... question regarding to how the repair was being done. The resulting repair was excellent and completed before the projected time." Read more
"... accident. My car was there for 2 weeks and upon pick up, the work was not done to my satisfaction. Mirrors were not calibrated, the buffing to the side ..." Read more
"The car was ready exactly when they said it would be"
"We were expected to receive the car on Friday and got the car back 4 days earlier than expected which is amazing!"
"It was scheduled to be ready on a Monday but was ready the Friday before! SUCH a pleasant surprise."
"Was ready 6 days earlier than estimated"
"I was kept informed throughout the process, the completion was 3 days ahead of schedule and they worked seamlessly with Enterprise car rental. The waiting ..." Read more
"Great communication throughout the repair process, consistent updates, and accurate estimated completion date."
"I really appreciated the frequent updates I received on the progress of repairs. I also really liked that the date of completion ..." Read more
"... when I informed the caller of my dissatisfaction, the caller took no action to refine and revise the completion time estimate." Read more
"The communication was a bit off and the job was rushed."

My Experience

Exelente servicio y rapides

My Experience

I thought the technicians, people who did the repairs, the front desk, were superior. I will definitely come back if I need a repair again and I will certainly recommend your company to my friends and acquaintances.

Likely to Recommend

Repair Quality

I was very happy with the service

Customer Service

Mr Abdullah was nice and took time to explain the process to me I was also very happy with the person who inspected my car when I first dropped Sorry I can’t remember his name

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Delivered vehicle 10 days before the promised date

Customer Service

Wait time was long but service was good

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service from the start of the process until the end. Appreciate Abdullah for his prompt service and help with delivery of my car. The whole team there rocks. Thank you for taking care of my Tesla!

Likely to Recommend

Repair Quality

The work on my care was amazing. The constant updates were really great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They do an excellent job. Very satisfying.

Customer Service

Very good

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Perfect! The garage is International Collision Center. You can write: ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with International Collision Center! Someone hit the back of my car, and they did an amazing job repairing it. The team worked very hard, and my car looks great again. They were professional, helpful, and provided excellent service. I really appreciate all their hard work. Highly recommended!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Welcoming and kind staff Good communication

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes my car was done a day a head of scheduled which is a good thing the whole crew are all very professional Abdulla kept me up to date on my car the whole time this is the second time they have worked on my car and did an excellent work the first first time

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you

Likely to Recommend

Repair Quality

They took a 2014 Camry and made it look like new. Everyone was so nice and helpful.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was completed ahead of schedule. Quality work and excellent communication!

My Experience

good work and thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very pleased. The repair made my car look new again. They also finished it earlier than scheduled. I’m very pleased with their work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the consistent updates and the good work. Abdullah specifically was awesome, he made sure to answer any and all questions I had and always kept me posted.

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