International Collision Center

4.8 (7,208reviews)

96%

(301) 424-4474

649 North Horners Lane, Rockville, MD 20850

96%

See Photos

649 North Horners Lane
Rockville, MD 20850

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

About International Collision Center

See Photos

649 North Horners Lane
Rockville, MD 20850

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

In operation 25 years, 21 years at this location.

International Collision Center is the DC metropolitan’s premier automotive repair shop. Our company specializes in providing a wide range of unique products and services which include collision repair, full service painting, paint less dent and ding removal, and general cosmetic repair. Owned and operated by a family of car enthusiasts, we are fiercely dedicated to providing superb, responsive, and personalized service. At ICC, our goal is to create a unique experience for each and every one of our customers. Our knowledgeable service professionals have years of experience in the automotive industry and will personally consult with you every step of the way from start to finish.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Tesla

Call

Website

Reviews (7,208)

Sort By:
Newest
Rating

5,652 Customers Rated

5 Stars

55.1% Complete

(3970)
4 Stars

13.1% Complete

(941)
3 Stars

3.4% Complete

(245)
2 Stars

2.4% Complete

(170)
1 Star

0.9% Complete

(66)
< 1 Star

3.6% Complete

(260)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a key strength, with frequent updates via calls, texts, and emails keeping customers well-informed throughout the repair process. Timeliness is another highlight, as numerous customers were pleasantly surprised to receive their vehicles ahead of the estimated completion date. The professionalism, friendliness, and attentiveness of the entire staff, from front desk to service advisors, were widely appreciated. A few customers noted areas for improvement, including occasional delays, minor unresolved issues at pickup, and requests for more thorough pre-delivery inspections, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... Collision Center! Someone hit the back of my car, and they did an amazing job repairing it. The team worked very hard, and my car looks great again. They were ..." Read more

"The resulting repair looks literally good-as-new."

"Great work they made my car look brand new. Also great work with washing the car as well!!!!!"

"International Collision is a wonderful company!!! They did a fantastic job of repairing our mini van!!! Absolutely top quality!!!"

"Excellent communication while repairs were being made. Great job on the repairs. Friendly customer service from everyone I spoke with."

"... communication. Kept me updated throughout the process. Finished work earlier than estimated and the quality of work is perfect." Read more

"Was ready 6 days earlier than estimated"

"We were expected to receive the car on Friday and got the car back 4 days earlier than expected which is amazing!"

"I was kept informed throughout the process, the completion was 3 days ahead of schedule and they worked seamlessly with Enterprise car rental. The waiting ..." Read more

"Earlier than promised which is great"

"... Cybertruck has been a completely positive experience. The communication with the staff was clear throughout the entire repair. The staff who answered the phone ..." Read more

"Great communication throughout the repair process, consistent updates, and accurate estimated completion ..." Read more

"Excellent communication while repairs were being made. Great job on the repairs. Friendly customer service ..." Read more

"I really appreciated the frequent updates I received on the progress of repairs. I also really liked that the date of completion ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Collision Center! Someone hit the back of my car, and they did an amazing job repairing it. The team worked very hard, and my car looks great again. They were ..." Read more

"The resulting repair looks literally good-as-new."

"Great work they made my car look brand new. Also great work with washing the car as well!!!!!"

"International Collision is a wonderful company!!! They did a fantastic job of repairing our mini van!!! Absolutely top quality!!!"

"Excellent communication while repairs were being made. Great job on the repairs. Friendly customer service from everyone I spoke with."

"... communication. Kept me updated throughout the process. Finished work earlier than estimated and the quality of work is perfect." Read more

"Was ready 6 days earlier than estimated"

"We were expected to receive the car on Friday and got the car back 4 days earlier than expected which is amazing!"

"I was kept informed throughout the process, the completion was 3 days ahead of schedule and they worked seamlessly with Enterprise car rental. The waiting ..." Read more

"Earlier than promised which is great"

"... Cybertruck has been a completely positive experience. The communication with the staff was clear throughout the entire repair. The staff who answered the phone ..." Read more

"Great communication throughout the repair process, consistent updates, and accurate estimated completion ..." Read more

"Excellent communication while repairs were being made. Great job on the repairs. Friendly customer service ..." Read more

"I really appreciated the frequent updates I received on the progress of repairs. I also really liked that the date of completion ..." Read more

Anwar (Honda owner) reviewed 9/4/26

Abdul Sallah an excellent customer service expert! Give him a raise. The rental car ladies were great and front desk ladies were timely and customer friendly! Thank for taking care care of my baby who have have been to overseas too, ship to shore! BZ!

Abdullah Sallah was a great guy! So was the rental car lady who took me back to the shop to pick up my baby!

Kieata (Tesla owner) reviewed 9/4/26

Excellent service from the start of the process until the end. Appreciate Abdullah for his prompt service and help with delivery of my car. The whole team there rocks. Thank you for taking care of my Tesla!

Great service from the whole team. Abdullah was very professional

Entire team from start to finish was excellent

Olman (Nissan owner) reviewed 9/3/26

Exelente servicio y rapides

Edward (Ford owner) reviewed 9/3/26

I thought the technicians, people who did the repairs, the front desk, were superior. I will definitely come back if I need a repair again and I will certainly recommend your company to my friends and acquaintances.

Abdelkrim (Honda owner) reviewed 9/3/26

I was very happy with the service

Mr Abdullah was nice and took time to explain the process to me I was also very happy with the person who inspected my car when I first dropped Sorry I can’t remember his name

Venkateswara (Tesla owner) reviewed 9/3/26

Delivered vehicle 10 days before the promised date

Wait time was long but service was good

Mushiya (Audi owner) reviewed 9/2/26

The work on my care was amazing. The constant updates were really great.

Lienchau (Tesla owner) reviewed 9/2/26

They do an excellent job. Very satisfying.

Very good

Befekadu (Tesla owner) reviewed 8/31/26

Perfect! The garage is International Collision Center. You can write: ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with International Collision Center! Someone hit the back of my car, and they did an amazing job repairing it. The team worked very hard, and my car looks great again. They were professional, helpful, and provided excellent service. I really appreciate all their hard work. Highly recommended!

Roderick (Tesla owner) reviewed 8/31/26

Lily (Honda owner) reviewed 8/31/26

John (Audi owner) reviewed 8/31/26

Welcoming and kind staff Good communication

Melba (Kia owner) reviewed 8/31/26

Yes my car was done a day a head of scheduled which is a good thing the whole crew are all very professional Abdulla kept me up to date on my car the whole time this is the second time they have worked on my car and did an excellent work the first first time

Matthew (Volkswagen owner) reviewed 8/31/26

Travis (Tesla owner) reviewed 8/27/26

Thank you

Gail (Toyota owner) reviewed 8/27/26

They took a 2014 Camry and made it look like new. Everyone was so nice and helpful.

Raymond (Kia owner) reviewed 8/27/26

My car was completed ahead of schedule. Quality work and excellent communication!

Djms (Hyundai owner) reviewed 8/27/26

good work and thank you.

Dexiu (Tesla owner) reviewed 8/27/26

Edith (Toyota owner) reviewed 8/26/26

Very pleased. The repair made my car look new again. They also finished it earlier than scheduled. I’m very pleased with their work

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

International Collision Center

Take photos and get an online estimate

About International Collision Center

Take photos and get an online estimate

Reviews (7,208)

5,652 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?