International Collision Center

4.8 (7,207reviews)
96%
649 North Horners Lane,  Rockville,  MD  20850

In operation 25 years, 21 years at this location.

International Collision Center is the DC metropolitan’s premier automotive repair shop. Our company specializes in providing a wide range of unique products and services which include collision repair, full service painting, paint less dent and ding removal, and general cosmetic repair. Owned and operated by a family of car enthusiasts, we are fiercely dedicated to providing superb, responsive, and personalized service. At ICC, our goal is to create a unique experience for each and every one of our customers. Our knowledgeable service professionals have years of experience in the automotive industry and will personally consult with you every step of the way from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (7,207)

Likely to Recommend

None

Repair Quality

None

Customer Service

None

Returned Clean

Likely to Recommend

Repair Quality

Fast and efficient

Customer Service

My Experience

Everyone was professional and they seem to love what they're doing, Abdul and the front desk personnel.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. Competent helpful friendly staff. Fast work! Loved the Wash and buff and one inside cleaning. ! Thank you for the total experience.

Customer Service

Returned Clean

My Experience

The customer service was impeccable throughout my car’s service. I was impressed by the speed and efficiency with which my car was completed. I’m very happy with the outcome.the receptionist and Abdoula are very professional and handled our case very well.

Likely to Recommend

Repair Quality

I noticed several issues with my vehicle after the rear trunk repair. I have an all-weather rear trunk liner that I use to protect the carpet. When I removed the liner, I found numerous footprints and dirt on the carpet underneath. The rear seats were also left very dirty. More concerning, I can hear something loose rolling from side to side in the rear whenever I make a turn. It sounds like something was left loose inside the trunk or rear area during the repair. I have looked for the source but have not been able to locate it. This is very annoying and makes me concerned that something may not have been properly secured during the repair. I also noticed that the sunshade I had left by the front passenger side had been opened and placed in the trunk. I don't understand why my personal belongings were moved or handled during the repair. If there was a legitimate reason for moving the sunshade, I would have expected it to be returned to its original location and condition. I would like you to please inspect the vehicle again, identify and properly secure whatever is loose in the rear, and address the dirt and footprints left on the carpet and rear seats. I would also appreciate an explanation as to why my personal belongings were moved during the repair. I expect my vehicle to be returned in the same condition it was in before the repair, aside from the damage that was being repaired.

Customer Service

customer service is good.

Likely to Recommend

Repair Quality

Rear bumper color does not match

Customer Service

Likely to Recommend

Repair Quality

Quite good quality repair and very good service.

Customer Service

Very nice people and very good service.

Likely to Recommend

See other comments

Repair Quality

Back brake light not working. Other instrument lights not working.

Customer Service

Likely to Recommend

They were terrific and the vehicle looks great!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Doing good job The only thing I don’t like they keep the car too long.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a awesome job

Customer Service

My Experience

Abdullah and International Collision Center was amazing, they committed timely with how the repairs to my car were coming along. After dropping off the car for repairs, they were in communication with me and my insurance which gave me no stress whatsoever. My car was even ready before the estimated date.

Likely to Recommend

Repair Quality

International Collision is a wonderful company!!! They did a fantastic job of repairing our mini van!!! Absolutely top quality!!!

Customer Service

Best of the best!!!

My Experience

From start to finish the communication was great! Everyone was friendly and knowledgeable. The work done to the car was perfect.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

After our truck was rear-ended and sideswiped, we took it to International Collision Center based on their outstanding reviews, and they absolutely lived up to the reputation. We worked with Abdullah throughout the repair process, and he was fantastic. He was straightforward, professional, and kept us updated every step of the way. He originally estimated the repairs would take about a week, but they finished the work and had our truck back three days early. That’s the kind of service you don’t come across often. The quality of the repairs was excellent, the communication was clear, and the entire process was smooth from start to finish. They definitely under-promised and over-delivered. If you’re looking for honest, efficient, and high-quality collision repair, I highly recommend International Collision Center and especially Abdullah. Thanks again for making a stressful situation so much easier!

Customer Service

After our truck was rear-ended and sideswiped, we took it to International Collision Center based on their outstanding reviews, and they absolutely lived up to the reputation. We worked with Abdullah throughout the repair process, and he was fantastic. He was straightforward, professional, and kept us updated every step of the way. He originally estimated the repairs would take about a week, but they finished the work and had our truck back three days early. That’s the kind of service you don’t come across often. The quality of the repairs was excellent, the communication was clear, and the entire process was smooth from start to finish. They definitely under-promised and over-delivered. If you’re looking for honest, efficient, and high-quality collision repair, I highly recommend International Collision Center and especially Abdullah. Thanks again for making a stressful situation so much easier!

Returned Clean