International Collision Repair

4.9 (243reviews)
96%
9817 E Burnside St,  Portland,  OR  97216

In operation 58 years, 24 years at this location.

Family owned and operated since 1968, ICR is one of the top shops in the Metro Portland area that specializes in collision repair of all vehicles large and small and takes pride in that fact. Our Customers are our greatest asset and they are the ones we strive to make happy. We are what we strive for with each and every Customer and vehicle: You will always receive professional quality body, paint, glass, mechanical and accounting services. We support our community and it's residents in keeping with current safety protocols and cleanliness and also support our other local small businesses to continue building a strong support system within the collision repair industry

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (243)

Likely to Recommend

Repair Quality

Leslie is an absolute awesome customer service human ! She takes care of everything in a professional manner and the body work was spot on ! I keep coming back !

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm not sure if the alignment might be a little off.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a wonderful and thorough job!!!

Customer Service

Respected my time

Returned Clean

My Experience

Thank you for your support, service and be kind all the time.

Likely to Recommend

Yes I'll let people know.

Repair Quality

I had a great experience with your company thank you for everything.

Customer Service

It was awesome!

Returned Clean

My Experience

Thank you so much for all your excellent work and awesome customer service!!!!

Likely to Recommend

This company is amazing. The entire staff is always quick to help and answer questions. Top quality work!

Repair Quality

Customer Service

Lizzy is the best.

Returned Clean

Likely to Recommend

Repair Quality

Well worth taking my car to ICR for repairs Kelly was greta to work with and the car looks like new

Customer Service

Returned Clean

Likely to Recommend

Highly recommend.

Repair Quality

ICR is the company we always trust and can rely on. We have chosen them each time we needed reliable collision repair. Highly recommend.

Customer Service

The place to go. Highly recommend.

Returned Clean

Likely to Recommend

The interaction was fine but since nothing was repaired, I can’t really make a judgment

Repair Quality

There were no repairs. The car was totaled. I’m completely satisfied with that. But communication was great!

Customer Service

Practically perfect in every way, to quote Mary Poppins

Returned Clean

Likely to Recommend

Repair Quality

I appreciate you cleaning out my car on the inside, but whatever you use Lee is kind of a strong smell in the car

Customer Service

Returned Clean

My Experience

I appreciated the professional and welcoming atmosphere, particularly Lizzie. Kelly kept me informed as to the progress and cost estimate related to my car. I would not hesitate to recommend International Collision to anyone. Ll

Likely to Recommend

Repair Quality

Customer Service

Everyone I met was professional and welcoming. Thank you particularly to Lizzie.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were so pleasant to work with. They are experienced and knowledgeable. The work on the car was well done and was done in the time frame they quoted.

Likely to Recommend

Repair Quality

Excellent work. Reliable. Quoted rate spot on.

Customer Service

Very friendly and provided expertise from quoted estimate to repair work.

Returned Clean

My Experience

I appreciated the consistent progress feedback while my car being repaired. I also very much enjoyed the seamless return of the rental from Enterprise directly from their shop! I would highly recommend International Collision Repair for body work and a job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would absolutely come here again if needed.

Repair Quality

I was really impressed with the work. They worked with me, got the estimate done quickly, communicated incredibly well, and even washed my car after.

Customer Service

See previous comment, they were nothing but accommodating, kind, and great at explaining the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are very happy with the work done in our Chrysler Pacifica. International collision kept us informed of the repair stays and schedule. They made an extra effort to locate replacement parts which were delayed by Chrysler.