International Collision Repair

4.9 (243reviews)
96%
9817 E Burnside St,  Portland,  OR  97216

In operation 58 years, 24 years at this location.

Family owned and operated since 1968, ICR is one of the top shops in the Metro Portland area that specializes in collision repair of all vehicles large and small and takes pride in that fact. Our Customers are our greatest asset and they are the ones we strive to make happy. We are what we strive for with each and every Customer and vehicle: You will always receive professional quality body, paint, glass, mechanical and accounting services. We support our community and it's residents in keeping with current safety protocols and cleanliness and also support our other local small businesses to continue building a strong support system within the collision repair industry

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (243)

Likely to Recommend

I’ll be recommending and continuing to go back to them :)

Repair Quality

Lizzy and John are the absolute BEST! I couldn’t recommend them enough. So friendly, professional, and quick with the repairs. 10/10

Customer Service

Lizzy and John are the sweetest and do whatever it takes to make your experience a good one.

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Repair Quality

It took 3 attempts to match the paint correctly, quality control needs some work.

Customer Service

I was told the car was ready for pickup 2 separate times even though the job wasn’t finished. I appreciate the compassion that was given but all the needless driving/time without my car was very frustrating.

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Without hesitation

Repair Quality

Great service

Customer Service

Great customer service and follow up

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Repair Quality

Very helpful staff, got my work done early and back on the road looking perfect!

Customer Service

Good communication and helpful

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I already recommended your business

Repair Quality

Customer Service

Very friendly, customer oriented and patient. Explanations were provided beyond what was asked. Owner is extremely friendly

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Definitely will recommend and use again although hope we don’t need too

Repair Quality

Top notch business! Lizzy was awesome to work with. Very happy with our repairs and all aspects of our dealings ICR. THANK YOU

Customer Service

Top notch

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Repair Quality

Very quick. Great work. Explained the work to be gone. Showed me what had be done. Said it would take 3weeks. Got it done in 11 days.

Customer Service

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It is the only place I would recommend to family or friend.

Repair Quality

I trust International Collision. Their work I can count on & feel safe in my car after.

Customer Service

They have over the top great customer service.

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Repair Quality

Fantastic experience! Would recommend to anyone.

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Customer Service

Really excellent customer service

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Absolutely!

Repair Quality

Omar took my car in on short notice. He and the crew were thorough, finished early, kind and always professional.

Customer Service

See previous comment

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Customer Service

Excellent! Every aspect was great!

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Repair Quality

Everyone is so kind and thoughtful. Great communication.

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Repair Quality

Had a fantastic experience with these folks and everyone here is awesome with a great customer service.

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Repair Quality

They went over and above what I expected.

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Repair Quality

Great job on the door, finished the job 10 days earlier than expected, very friendly service, locally owned business. We really appreciate the service and the work. Highly recommend.

Customer Service

Full description on the initial phone call about what to expect. Again, friendly, competent service.

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