Island Fender
807 Ilaniwai Street,
Honolulu,
HI
96813
USA
60 years at this location.
Payment Types
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
Jeep
Mercedes-Benz
Nissan
Ram
Volkswagen
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and warm, welcoming atmosphere. Many highlight the outstanding craftsmanship, with repairs described as flawless and indistinguishable from the original condition. Communication stands out as a key strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process. Timeliness is frequently commended, with several repairs completed ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning. A few customers noted areas for improvement, including more accurate repair time estimates, timelier pick-up notifications, and clearer communication regarding parts and material changes. Overall, the shop is highly recommended for its professionalism, quality workmanship, and customer-focused approach.
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Service Quality
"Highly professional staff all around. Exceptional quality craftsmanship. Most highly recommended for the most complicated bodywork job!!!"
"Outstanding Service, Island Fender took very good care of my car. Repair was completed ahead of time, with great communication ..."
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"The company has not only provided excellent service, but done so in a kind and caring manner. I have spoken to some people who asked about my ..."
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"Poor workmanship."
"Auto light sensor has been on since I received the car. Other than that phenomenal work."
"The team went above and beyond. Constant communication and updates made the experience top notch."
"EVERYONE at Island Fender was so very kind. They kept me informed about how my repairs were coming along with calls and emails."
"The team communicated regularly on any updatesnew estimates on the repair. Everyone I encountered was very helpful and friendly."
"... marks for professionalism, courtesy, and timeliness. They kept me informed at every step of the repair process."
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"Everything was a smooth process. From beginning to end. Always kept me updated. Love the service with smiles!"
Chunsai
(Toyota owner)
reviewed 9/24/26
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Preston
(Subaru owner)
reviewed 7/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done well...as far as I can tell after three days. Comment from my wife: "Wow, your car looks GREAT!" Your washing it really helped. THANKS!
Customer Service - 5.0/5.0
Returned Clean
Armando
(Toyota owner)
reviewed 6/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Mercedes-Benz owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and sevice
Customer Service - 5.0/5.0 -
Very courteous
Returned Clean
Nicholas G & Linda F
(Subaru owner)
reviewed 6/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rodney
(Toyota owner)
reviewed 6/25/26
My Experience - 5.0/5.0 -
Everything was a smooth process. From beginning to end. Always kept me updated. Love the service with smiles!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Myra
(Toyota owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jason
(Honda owner)
reviewed 6/24/26
My Experience - 5.0/5.0 -
Professional, kept me informed every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Richard
(Mercedes-Benz owner)
reviewed 6/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chang
(Lexus owner)
reviewed 6/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely
Customer Service - 5.0/5.0
Returned Clean
Kelly
(Toyota owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Keiko
(Mercedes-Benz owner)
reviewed 6/19/26
Likely to Recommend - 4.5/5.0 -
Only for insurance jobs. The prices are high.
Repair Quality - 4.5/5.0 -
Auto light sensor has been on since I received the car. Other than that phenomenal work.
Customer Service - 5.0/5.0
Returned Clean
London
(Toyota owner)
reviewed 6/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patricia
(Lexus owner)
reviewed 6/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied
Customer Service - 5.0/5.0
Returned Clean
Blake
(Honda owner)
reviewed 6/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work !
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
David
(Toyota owner)
reviewed 6/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ambrose
(Chevrolet owner)
reviewed 6/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Danny
(Honda owner)
reviewed 6/8/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Dani
(Hyundai owner)
reviewed 6/5/26
My Experience - 5.0/5.0 -
The team went above and beyond. Constant communication and updates made the experience top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kyong
(Mercedes-Benz owner)
reviewed 5/30/26
My Experience - 5.0/5.0 -
Providing prompt updates. Friendly atmosphere. Excellent work
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