Island Fender
807 Ilaniwai Street,
Honolulu,
HI
96813
USA
60 years at this location.
Payment Types
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
Jeep
Mercedes-Benz
Nissan
Ram
Volkswagen
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding professionalism, warm aloha spirit, and exceptional customer service from all staff members. The quality of repairs was frequently highlighted, with many noting their vehicles looked brand new or better than before the accident. Communication was a standout strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Several customers noted repairs were completed ahead of schedule. A few customers mentioned areas for improvement directly in their feedback, including more accurate time estimates, timelier end-of-day pickup notifications, and clearer communication about part material changes. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"... they were very thorough in setting expectations. The technicians were very friendly and knowledgeable and opened the environment to ask any questions I ..."
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"Highly professional staff all around. Exceptional quality craftsmanship. Most highly recommended for the most complicated bodywork job!!!"
"... you do, head to Island Fender. Professional outfil, their work looks perfect and it was nice to final walk-through with shop lead, who clearly takes great pride in ..."
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"The company has not only provided excellent service, but done so in a kind and caring manner. I have spoken to some people who asked about my ..."
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"Poor workmanship."
"... receptionist to the service repair technicians, the entire process was communicated very clearly and they were very thorough in setting expectations. The technicians were very ..."
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"The team went above and beyond. Constant communication and updates made the experience top notch."
"... experience from start to finish! Great customer service; they kept me informed through texts and emails, which was great! Id recommend Island Fender to anyone!"
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"The team communicated regularly on any updatesnew estimates on the repair. Everyone I encountered was very helpful and friendly."
"... was always kind and professional. I like that they kept me updated via text of the status of my repairs."
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Preston
(Subaru owner)
reviewed 7/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done well...as far as I can tell after three days. Comment from my wife: "Wow, your car looks GREAT!" Your washing it really helped. THANKS!
Customer Service - 5.0/5.0
Returned Clean
Armando
(Toyota owner)
reviewed 6/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Mercedes-Benz owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and sevice
Customer Service - 5.0/5.0 -
Very courteous
Returned Clean
Nicholas G & Linda F
(Subaru owner)
reviewed 6/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rodney
(Toyota owner)
reviewed 6/25/26
My Experience - 5.0/5.0 -
Everything was a smooth process. From beginning to end. Always kept me updated. Love the service with smiles!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Myra
(Toyota owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jason
(Honda owner)
reviewed 6/24/26
My Experience - 5.0/5.0 -
Professional, kept me informed every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Richard
(Mercedes-Benz owner)
reviewed 6/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chang
(Lexus owner)
reviewed 6/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely
Customer Service - 5.0/5.0
Returned Clean
Kelly
(Toyota owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Keiko
(Mercedes-Benz owner)
reviewed 6/19/26
Likely to Recommend - 4.5/5.0 -
Only for insurance jobs. The prices are high.
Repair Quality - 4.5/5.0 -
Auto light sensor has been on since I received the car. Other than that phenomenal work.
Customer Service - 5.0/5.0
Returned Clean
London
(Toyota owner)
reviewed 6/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patricia
(Lexus owner)
reviewed 6/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied
Customer Service - 5.0/5.0
Returned Clean
Blake
(Honda owner)
reviewed 6/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work !
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
David
(Toyota owner)
reviewed 6/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ambrose
(Chevrolet owner)
reviewed 6/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Danny
(Honda owner)
reviewed 6/8/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Dani
(Hyundai owner)
reviewed 6/5/26
My Experience - 5.0/5.0 -
The team went above and beyond. Constant communication and updates made the experience top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kyong
(Mercedes-Benz owner)
reviewed 5/30/26
My Experience - 5.0/5.0 -
Providing prompt updates. Friendly atmosphere. Excellent work
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Jeri
(Honda owner)
reviewed 5/29/26