J E Hitt Garage, LLC

4.7 (286reviews)
92%
441 US Highway 19 North,  Weston,  WV  26452

In operation 80 years.

Services
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (286)

Likely to Recommend

Always quality work done right. I d rather wait for it to be done correctly.

Repair Quality

Took longer than scheduled by over a week, the quality is why the wait is worth it. I like how Chris will always do right over holding schedule. Thank you all.

Customer Service

Staying in touch during delays will keep the satisfaction rating highest.

Returned Clean

My Experience

Friendly staff. I got my car earlier than I thought. Overall happy with the result.

Likely to Recommend

Repair Quality

My car was fixed earlier than expected. 10/10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Excellent job working on my vehicle. Made my vehicle look brand new. Excellent customer service. I will continue to be a customer there.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Not sure at this point- at one time they would be my first reference to a friend or acquaintance.

Repair Quality

Have to return again due to missing emblems. Muffler extensions don’t seem to be quite right. Not sure headlights were reviewed. Still only lighting a short distance and off the road instead of in front of the car

Customer Service

Lack of communication and misunderstandings. Several no call backs when told would call. Had vehicle much longer than expected - each time they had it.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you all so much for being very efficient and cleaning my vehicle!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely will not recommend

Repair Quality

Thank goodness my husband is a mechanic. We have never had so many issues getting a vehicle fixed. 1st your garage couldn’t get the air reflector for the bumper. Then couldn’t find Mirrors to fit. Fog lights wasn’t hooked up!! New hood was out on and had bolts missing. Grille put in crooked. Headlights had bolts missing. So very disappointed in the work that was done there. Will definitely tell everyone I know not to go there for service. Also filled a complaint with State Farm. Had them to come look at our truck so they could verify the quality of work that was done. Within 1 hour I had mirrors and bumper reflector ordered and is now on the truck. The only thing that I was satisfied with was the paint job.

Customer Service

Do not recommend this garage.

Returned Clean

My Experience

Hits did a fantastic job! They had great communication. The repair was well done and they had excellent customer service. Thank you very much.

My Experience

Everyone was professional and Chris was amazing explaining the process. He kept me well informed on the status of my vehicle. Overall a great experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so friendly and very knowledgeable. I've been here twice now and have no complaints about either experience. I have recommended your garage to several people, and will continue to do so. Thank you so much for everything you do. From the claim estimate to vehicle pickup, you are there to answer any concerns no matter how big or small. Thank you for working with me and my crazy schedule. I honestly have no complaints! Thank you for all your hard work!

My Experience

Hitt’s garage is top notch when it comes to body work. Guys are professionals at what they do. A+ service!

My Experience

My Experience

My car looks amazing, thanks for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is second vehicle you'll have fixed for us. The work was great as usual.

Customer Service

Always firstclass

Returned Clean

Likely to Recommend

I waited a few months for the repair, as Hitt’s is the only repair shop I trust. Other shops could have repaired in a more timely manner, but I preferred to wait for Hitt’s as I am aware of the exceptional attention to detail.

Repair Quality

Well worth the wait for the fantastic repair, constant updates on the status, and professionalism of the staff.

Customer Service

Customer service was beyond exceptional.

Returned Clean

Likely to Recommend

Repair Quality

Would be a 10, but it was a very long wait. Fantastic job in general

Customer Service

Returned Clean