J & H Collision Center

4.8 (257reviews)
92%
8010 Artcraft Rd,  El Paso,  TX  79932

In operation 30 years.

JH Collision Center has been family owned and operated since 1996. We are committed to ensuring our guests vehicle repairs are done to OEM standards. We insure this by using factory specifications through out the vehicle repair process. We proudly negotiate for our guests best interest with insurance carriers to insure proper repairs are always done. Conveniently located On 8010 Artcraft Rd. 79932

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (257)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting their vehicles were returned looking brand new and repairs were completed with exceptional attention to detail. The team is frequently commended for professionalism, friendliness, and genuine care throughout the repair process. Communication is highlighted as a strong point, with customers appreciating regular updates via text and phone. Timeliness is another strength, with several customers noting repairs were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including more proactive communication updates without needing to call in, ensuring all components are properly installed and inspected before vehicle pickup, and removing all tape residue after repairs.
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"... repainted. Not only did they take care of those areas, but they went above and beyond by fixing several other imperfections they found along the way. The attention to detail ..." Read more
"I couldnt be happier with my experience at J&H!! They did an amazing job fixing my truck, it looks brand new. Everyone there was incredibly nice and treated me ..." Read more
"... insurance company and took the problem off my hands, then they left my Tacoma looking like new. The best‼️" Read more
"... professional, so careful with the repair process, and gets my car back to a you'd never know what happened state! I and people I have referred to JH have NEVER EVER ..." Read more
"Great service, friendly knowledgeable staff were completed in a timely fashion. Very satisfactory work."
"Awesome service. Everything done in a timely manner. Excellent work."
"It was finished 7 days before the time they said."
"... couple of months and both reflect excellent work. And both jobs were completed in a very timely manner. Kudos and thanks to your great team!" Read more
"Awesome service. Turn around time was outstanding. Customer service was amazing. Rental coordination ..." Read more
"Originally quoted estimate of 8 days, completed repair in 3-12 days."

My Experience

My 2011 335i that I have owned since new is back to perfect! Thank you

My Experience

There was some small details I did not like.

Likely to Recommend

Repair Quality

Todo muy bien

Customer Service

Returned Clean

My Experience

The entire team at J & H were amazing. Got me in right away, worked with insurance adjuster, and kept me appraised the entire time. Most importantly, the car looks amazing. True professionals. Hope I never needs their services again, but will definitely go back if needed and recommend them to friends and family.

Likely to Recommend

Absolutely

Repair Quality

Excellent staff, really good job…

Customer Service

Very good communication about the progress of my car…

Returned Clean

My Experience

Exceeded expectations

Likely to Recommend

My experience with JH Collision goes way back to a time when their business was located on Mesa where a VW Bug could be viewed on top of a strong pole near the street. I have recommended them to many friends, and every one of my friends has had very positive experiences.

Repair Quality

JH Collision has done a great job on my car.

Customer Service

Personable, honest, thorough collision repair business

Returned Clean

My Experience

You all are such a caring, informative, customer service friendly team. Thank you so much for taking care of my truck and keeping me updated. I would highly recommend to family and friends to work with you if needed. Thank you so much!

Likely to Recommend

Repair Quality

Very helpful and amazing team! I was kept in the loop every step of the way during my trucks work and they did an amazing job! I would highly recommend if you find yourself in the unfortunate situation of needing repairs, however, there’s no better place to have peace of mind that you’ll be taken care of!

Customer Service

Returned Clean

Likely to Recommend

Super impressed with service, communication, and repair. I'm so glad I decided to do repair with J&H Collision Center. Originally was scheduled elsewhere.

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the hard work and communication of staff and timeliness of services.

Likely to Recommend

Will be recommending to others

Repair Quality

JH Collision quality is great.. paint is perfect!

Customer Service

Very attentive and listen to concerns with patience

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional and courteous service. The job was done right. Herman was always available and answered all of my questions. The whole experience was hassle free. I would highly recommend!!!

Likely to Recommend

Repair Quality

Awesome service. Everything done in a timely manner. Excellent work.

Customer Service

My Experience

The car came out great kudos to all who worked on it. You can expect me to come back for the rest of my car needs.

My Experience

They are informative to the process and communication was helpful throughout the incident. I am pleased with the work and will be back with my business in the future.

My Experience

Muy amables todos

My Experience

Great customer service they stay in constant communication about updates on your vechile. I have been here a couple of times and I am always happy with the service they provide. I would recommend everyone to come

My Experience

Excellent service all around! Thank you!

Likely to Recommend

Repair Quality

Excellent service and work on my car, I got it back looking brand new!

Customer Service