J & J Autobody

4.9 (630reviews)
98%
8322 South Tacoma Way,  Lakewood,  WA  98499
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Shop AssistantSparkles

In operation 51 years, 29 years at this location.

Family owned and operated serving Lakewood and the South Puget Sound area since 1975. Our goal is to provide high quality repairs in a timely manner with excellent service, support and communication. We work with all insurance companies and customers that would rather pay for repairs out of pocket instead of filing a claim.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM Basic
I-Car

Reviews (630)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's repair quality, frequently noting that vehicles look brand new upon return. The timeliness of repairs stands out, with many customers receiving their vehicles ahead of schedule or faster than expected. Staff are widely praised for being friendly, professional, and knowledgeable. Regular text updates and proactive communication throughout the repair process are highlighted as key positives. Customers also appreciate the seamless handling of insurance details. A small number of customers noted occasional delays due to parts availability or paint booth issues, and a few mentioned needing to follow up for updates, as shared directly in their feedback.
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"Outstanding service. Car was clean and ready ahead of time. Work was exceptional and looks better than factory. Overall I was very impressed."
"9 excellent service and a top job done. Thank you."
"J &J autobody was very professional and helpful. they put my mind at ease with the repairs."
"The inspection, repair, and pick up process were smooth and stress free."
"The repairs on my baby is top tier. Thanks J &J"
"They told me a weeks waiting but I got my car within 3 days"
"Outstanding service. Car was clean and ready ahead of time. Work was exceptional and looks better than factory. ..." Read more
"My damaged bumper was replaced and painted within 24 hours I didn't expect it to be that quick and the bumper looks brand new"
"Good communication and got done earlier than expected"
"Repair took less time than expected"
"Communication was excellent"
"Yes, excellent communication by text. This was great"
"I am happy about keeping the customer updated about the repairs. Most exiting is keeping your word about the date ..." Read more
"The communication and effort to get the car complete and back to us was greatly appreciated."
"The team was friendly and answered all my questions."

My Experience

The car looks great, matching PPF strips were even replaced on the door edges and under the handles, which I didn’t expect. The back side of the quarter panel that was hammered out is perfectly flat. No shortcuts are ever taken with you guys, and between me and my family we’ve had many, many repairs performed at your shop and it’s always turned out great. My grandpa owned Bitterling’s just a few minutes up the road, and so the whole family has been using J&J since the 1970’s. Very happy to see you guys are still doing great work, keep at it!

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My Experience

Truck looks great, wheels look great. Paint is awesome! Will use them again , Although I hope I don’t.

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Shelby was awesome to work with. She always kept me informed always answered. My questions was very professional if I ever needed a body shop ever again I would be going to JJ.

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My Experience

My Experience

Thank you again!

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The inspection, repair, and pick up process were smooth and stress free.

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The team was friendly and answered all my questions.

My Experience

The receptionist was friendly and attentive to customers.

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they completely my repair rapidly and professionally

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J &J autobody was very professional and helpful. they put my mind at ease with the repairs.

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I was satisfied with results best shop hands down

My Experience

The repairs on my car are amazing. Looks brand new

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They do great work. I have taken my cars there several times for repairs. Always nice work

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Very nice work

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Very nice work

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10. Timely and my car looks great.

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Very hot in the office, but staff were friendly and efficient.

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Good service and quality

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Good communication and got done earlier than expected

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Very upfront and clear

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You guys are a great team! car looks awesome and the quickness …Very happy customer I will definitely recommend you…

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