J & J Autobody
In operation 51 years, 29 years at this location.
Family owned and operated serving Lakewood and the South Puget Sound area since 1975. Our goal is to provide high quality repairs in a timely manner with excellent service, support and communication. We work with all insurance companies and customers that would rather pay for repairs out of pocket instead of filing a claim.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The receptionist was friendly and attentive to customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
they completely my repair rapidly and professionally
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
J &J autobody was very professional and helpful. they put my mind at ease with the repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was satisfied with results best shop hands down
My Experience - 5.0/5.0 -
The repairs on my car are amazing. Looks brand new
Likely to Recommend - 5.0/5.0 -
They do great work. I have taken my cars there several times for repairs. Always nice work
Repair Quality - 5.0/5.0 -
Very nice work
Customer Service - 5.0/5.0 -
Very nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10. Timely and my car looks great.
Customer Service - 5.0/5.0 -
Very hot in the office, but staff were friendly and efficient.
Likely to Recommend - 5.0/5.0 -
Good service and quality
Repair Quality - 5.0/5.0 -
Good communication and got done earlier than expected
Customer Service - 5.0/5.0 -
Very upfront and clear
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are a great team! car looks awesome and the quickness …Very happy customer I will definitely recommend you…
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job on my car. Excellent customer service. They get the job done in a timely manner. They kept me updated throughout the whole process. They take care of my car every time I need repairs done. I’m always super satisfied with the work they do. Hands down the best auto body shop in the city! This is the auto body repair shop I recommend to anyone needing their car repaired. I appreciate them for making my car look pretty again! I’m definitely a happy satisfied J&J Autobody customer! - Georgette Pratoff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
J&J was amazing. They were communicative, fast, and did great work. Very happy!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
J&J did a great job! The car looks brand new again! The team there were very nice and friendly. I would certainly go back if I ever need work again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the service I received from J&J Autobody. My looks perfect. Shelby Olson was great. She professional and gave me an excellent quote. In addition, she answered all my question and kept me informed on the progress of my car being fixed. Amber was great as well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
9 excellent service and a top job done. Thank you.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The communication and effort to get the car complete and back to us was greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Quality is very good but timeliness was lacking. Don't know if this was a fluke or not as this is my only experience.
Repair Quality - 5.0/5.0 -
The repair looks great. So far no issue with looks or functionality.
Customer Service - 5.0/5.0 -
Customer service was great. Everyone i had to deal with was friendly, open and honest.