J & J Autobody

4.9 (626reviews)

98%

(253) 983-1718

8322 South Tacoma Way, Lakewood, WA 98499

98%

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8322 South Tacoma Way
Lakewood, WA 98499

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About J & J Autobody

See Photos

8322 South Tacoma Way
Lakewood, WA 98499

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 51 years, 29 years at this location.

Family owned and operated serving Lakewood and the South Puget Sound area since 1975. Our goal is to provide high quality repairs in a timely manner with excellent service, support and communication. We work with all insurance companies and customers that would rather pay for repairs out of pocket instead of filing a claim.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (626)

Sort By:
Newest
Rating

601 Customers Rated

5 Stars

82.7% Complete

(518)
4 Stars

9.6% Complete

(60)
3 Stars

1.8% Complete

(11)
2 Stars

0.5% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

1.4% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the repair shop, praising the exceptional quality of repairs that often leave vehicles looking brand new or better than factory condition. The shop stands out for its timeliness, with many repairs completed ahead of schedule or faster than expected. Customers also highlight friendly, professional, and attentive staff who keep them well-informed throughout the repair process via timely updates. A few customers noted occasional delays due to parts availability or equipment issues, and some mentioned needing to follow up for updates, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"Outstanding service. Car was clean and ready ahead of time. Work was exceptional and looks better than factory. Overall I was very impressed."

"J &J autobody was very professional and helpful. they put my mind at ease with the repairs."

"Your attention to the details, and going the extra mile to make sure your customers are completely satisfied separates your team from those ..." Read more

"... hours I didn't expect it to be that quick and the bumper looks brand new" Read more

"9 excellent service and a top job done. Thank you."

"They told me a weeks waiting but I got my car within 3 days"

"Outstanding service. Car was clean and ready ahead of time. Work was exceptional and looks better than factory. ..." Read more

"My damaged bumper was replaced and painted within 24 hours I didn't expect it to be that quick and the bumper looks brand new"

"Good communication and got done earlier than expected"

"Quality is very good but timeliness was lacking. Don't know if this was a fluke or not as this is my only experience."

"Communication was excellent"

"Yes, excellent communication by text. This was great"

"I am happy about keeping the customer updated about the repairs. Most exiting is keeping your word about the date ..." Read more

"The communication and effort to get the car complete and back to us was greatly appreciated."

"There were times where i had to ask for update, but it was given promptly after."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Outstanding service. Car was clean and ready ahead of time. Work was exceptional and looks better than factory. Overall I was very impressed."

"J &J autobody was very professional and helpful. they put my mind at ease with the repairs."

"Your attention to the details, and going the extra mile to make sure your customers are completely satisfied separates your team from those ..." Read more

"... hours I didn't expect it to be that quick and the bumper looks brand new" Read more

"9 excellent service and a top job done. Thank you."

"They told me a weeks waiting but I got my car within 3 days"

"Outstanding service. Car was clean and ready ahead of time. Work was exceptional and looks better than factory. ..." Read more

"My damaged bumper was replaced and painted within 24 hours I didn't expect it to be that quick and the bumper looks brand new"

"Good communication and got done earlier than expected"

"Quality is very good but timeliness was lacking. Don't know if this was a fluke or not as this is my only experience."

"Communication was excellent"

"Yes, excellent communication by text. This was great"

"I am happy about keeping the customer updated about the repairs. Most exiting is keeping your word about the date ..." Read more

"The communication and effort to get the car complete and back to us was greatly appreciated."

"There were times where i had to ask for update, but it was given promptly after."

Traceyann (Chevrolet owner) reviewed 9/3/26

Marina (Chevrolet owner) reviewed 8/31/26

Hayden (Toyota owner) reviewed 8/29/26

Ltcol Gregory (Toyota owner) reviewed 8/24/26

Thank you again!

Kellie (Subaru owner) reviewed 8/20/26

The inspection, repair, and pick up process were smooth and stress free.

The team was friendly and answered all my questions.

Lorraine (Volvo owner) reviewed 8/10/26

The receptionist was friendly and attentive to customers.

Sean (Volkswagen owner) reviewed 8/10/26

Melvin (Jeep owner) reviewed 8/6/26

Ariana (Kia owner) reviewed 8/6/26

Alexander (Honda owner) reviewed 8/3/26

they completely my repair rapidly and professionally

J &J autobody was very professional and helpful. they put my mind at ease with the repairs.

Marcus (Honda owner) reviewed 7/31/26

I was satisfied with results best shop hands down

Jeff (Infiniti owner) reviewed 7/16/26

The repairs on my car are amazing. Looks brand new

They do great work. I have taken my cars there several times for repairs. Always nice work

Very nice work

Carolee (Toyota owner) reviewed 7/13/26

10. Timely and my car looks great.

Very hot in the office, but staff were friendly and efficient.

Todd (Ford owner) reviewed 7/13/26

Good service and quality

Good communication and got done earlier than expected

Very upfront and clear

Kevin (Hyundai owner) reviewed 7/9/26

Jona (Toyota owner) reviewed 6/26/26

You guys are a great team! car looks awesome and the quickness …Very happy customer I will definitely recommend you…

Georgette (Chevrolet owner) reviewed 6/24/26

Excellent job on my car. Excellent customer service. They get the job done in a timely manner. They kept me updated throughout the whole process. They take care of my car every time I need repairs done. I’m always super satisfied with the work they do. Hands down the best auto body shop in the city! This is the auto body repair shop I recommend to anyone needing their car repaired. I appreciate them for making my car look pretty again! I’m definitely a happy satisfied J&J Autobody customer! - Georgette Pratoff

Mckenzie (Toyota owner) reviewed 6/15/26

J&J was amazing. They were communicative, fast, and did great work. Very happy!

Kevin (Volkswagen owner) reviewed 6/1/26

J&J did a great job! The car looks brand new again! The team there were very nice and friendly. I would certainly go back if I ever need work again.

Raven (Dodge owner) reviewed 6/1/26

You guys are amazing

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You should always ask your auto body shop if they offer a warranty on their repairs.

J & J Autobody

Get an AI powered repair cost prediction

Schedule an estimate appointment

About J & J Autobody

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (626)

601 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?