Jakes Autobody

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0 -

Very good work went above and beyond

Customer Service - 5.0/5.0 -

Very nice staff

My Experience - 5.0/5.0 -

Everybody was wonderful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work! Like brand new

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Jake's is a very well-run shop. It's very clean: an autobody hospital.

Repair Quality - 5.0/5.0 -

I have had two different cars serviced at Jake's Autobody. They did a great job on both cars.

Customer Service - 5.0/5.0 -

It was a pleasure dealing with Jake's front office. I found everyone to be pleasant and accommodating.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service staff, Appreciated the updates, Our car looks great!

Likely to Recommend - 5.0/5.0 -

If you unfortunately need body work Jake’s is the one to use.

Repair Quality - 5.0/5.0 -

Wish all businesses were run as well as Jake’s! Our car repair was great and the folks there were also great to work with.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very easy estimate, drop off, and pick up. Very happy with the results. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job! Attention to detail and my car looks like it came out of the showroom!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Service was great. But why do the new uniforms feature the US flag in black and blue on the shoulder?

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0 -

Prompt and professional at a good price. But why do employees wear a uniform emblazoned with a divisive flag?

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

excellent service and very personable.

Customer Service - 5.0/5.0 -

Kept me posted when necessary

My Experience - 5.0/5.0 -

Caroline Hoover and her team went above and beyond to clearly explain each of my options for the repair of my beloved truck. They made super fast work and delivered the truck exactly at the time they estimated. I highly appreciate and recommend this garage. Thank you for make an otherwise stressful time stress free.

Likely to Recommend - 5.0/5.0 -

I've already sent 3 people to Jakes since my last visit

Repair Quality - 5.0/5.0 -

Extremely satisfied with the work but also with the incredibly professional team. Everything from the time estimate to the cost estimate was spot on. Courteous, supportive and wonderful staff with great communication skills. Thank you!!!

Customer Service - 5.0/5.0 -

Extremely satisfied with the work but also with the incredibly professional team. Everything from the time estimate to the cost estimate was spot on. Courteous, supportive and wonderful staff with great communication skills. Thank you!!!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Will always recommend Jake's.

Repair Quality - 5.0/5.0 -

ALWAYS... Professional, helpful, attentive to customer's schedule, needs, questions. EXCELLENT: Superior, technical auto repair.

Customer Service - 5.0/5.0 -

Very rare to find this level of technical expertise and customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service was spectacular. It is a great feeling knowing and trusting the staff at Jake’s who will be handling any type autobody work to my car.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

we found the lady named Caroline that took care of our case was extremely pleasant, knowledgeable, and prompt with the information concerning our car. The quality of work was excellent. We would recommend to everyone.

Likely to Recommend - 5.0/5.0 -

Undoubtedly one of the best in the area. Would recommend anyone and everyone.

Repair Quality - 5.0/5.0 -

The lady at the front desk named Caroline was extremely knowledgeable and helpful, and kept in formed during the whole process, she was outstanding and very pleasant. The quality of the work and the timeframe for completion was excellent.

Customer Service - 5.0/5.0 -

Again, we dealt with Caroline and she was really outstanding. Very pleasant and we are very pleased.

Returned Clean

My Experience - 5.0/5.0 -

I cannot say enough about my experience with Jake's Autobody. From start to finish the process was seamless, professional and easy. Brian took charge from the moment I first took my car to him and he and Caroline were great communicators, dealing with rental car companies, my insurance company and keeping me abreast of how the repair was going. I got daily texts with the progress and they delivered my repaired car on time, as promised. It was even detailed!!! I can't recommend this company enough. My mechanic (Milt from Sharp Transmissions Total Car Care in Kingston) steered me towards Jake's and he was SO on target. If you need excellent, high end professional autobody work done, Jake's Autobody is the place to go.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service and extremely high quality of work.

Customer Service - 5.0/5.0

Returned Clean