J.D. Collision Express - Culebra

4.8 (422reviews)
95%
10229 Culebra Rd,  San Antonio,  TX  78251
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Shop AssistantSparkles

In operation 20 years, 4 years at this location.

J.D. Collision Express opened it's doors in 2006 and has been family owned and operated ever since. We have recently opened a Second Location on Culebra Road to better serve our customers. We take pride in our repairs, customer service, and our facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (422)

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Repair Quality

Customer Service

My Experience

Very professional, friendly and helpful

My Experience

I was very happy with the repairs on my vehicle. I was getting a daily update on how my vehicle was. they gave me a a scheduled date that my vehicle was going to be ready and that’s exactly when I got my vehicle. Thank you so much.

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My Experience

Yes, my wife told me there was some delays Due to parts not been delivered correctly and on time But she said Joseph - took the time to explain and take care of that matter! Joseph explained the reason why there was a delay! thank you very much - if I find anything wrong with the car I will let you know! Again I appreciate it and thanks to all your staff for a job well done. Mr Alfred and Mrs Maria I

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My Experience

You guys did a great job we appreciate all you do thank you!

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Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Your customers service was awesome. Starting with your ladies at the front desk and also the man that was also at the desk. I like the updates that were texted every few day. Maybe in the lobby place your chairs where the customers are able to view the tv. Over all everything was awesome. I thank Vale Morin that worked for Nissan and other dealers recommended me highly to Juan.

My Experience

Such Great Customer Service.. Maria was So Helpful she answered all my Questions and made me feel so Worried Free. And Joseph was Awesome..So Helpful and Answered all my Questions and Always calling me to give Updates so nice of him.. I will Definitely keep you all in mind and Reffer you all.. You all are The Best Thank you all So Much!!!!!

Likely to Recommend

Repair Quality

Everyone there are Great!!! Great Customer Service even before I came in checking where I was going to take my Car Maria was Awesome she took care of everything for me even the rental car … And Joseph was so helpful and Explained everything and then some He called me Several times to keep me updated with my Car I had a Wonderful Experience will be referring you all if needed Thank You So Much !!!!!!!!

Customer Service

Returned Clean

My Experience

I feel better communicating with the client will be helpful if the vehicle is not available for pick on the updates that are sent out.

My Experience

Great experience!

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Customer Service

My Experience

Good

My Experience

Excellent customer service and responsive communication!!!

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Repair Quality

Excellent customer service, went above and beyond!

Customer Service

Excellent

Returned Clean

My Experience

Everyone was so kind and helpful. There was great communication every step of the way!

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Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

Updates mostly twice a week. Responsive.