Jeff Wyler Collision Center-Fairfield

Likely to Recommend - 5.0/5.0 -

We are very satisfied with the work.

Repair Quality - 5.0/5.0 -

We were pleased with the work and the staff was very accommodating to our needs.

Customer Service - 5.0/5.0 -

Brant was very helpful. He saw that our car got all the work that was needed and completed in time for us to go on vacation.

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Every thing was ok

Likely to Recommend - 5.0/5.0 -

Real good

Repair Quality - 5.0/5.0 -

They are a ten hon fixing car

Customer Service - 5.0/5.0 -

To all my friends

Returned Clean

My Experience - 5.0/5.0 -

Great people there and fast service. Charmagne’s customer service and personality really made the experience excellent instead of terrible as that is why people are generally there for. Something bad happened to their car. She made things smooth and just really easy. Thanks!

My Experience - 5.0/5.0 -

Took longer than I expected to repair

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Took longer than expected

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Service manager at Superior Mitchell avenue needs to take training classes on how not to lie and said he is in charge of the dealership when asked who was in charge he said he was the big dog who says that

Repair Quality - 2.5/5.0 -

The servace manager at Honda Mitchell avenue absolutely rude example sent me an email telling me how much to bring when I brought that amount he realized he made a mistake and told me he will not release my car and then it went downhill from there I asked him who was in charge of the dealership he said he is he is the big dog, that is just one example I have a documented, the body shop on Winton road the guy was nice however my insurance paid for a tire it was supposed to be two but they only did one but they did pay, I left the body shop my pressure gauge came on I stopped at tire discounters informed me none of my tires were new. I called The body shop he said wait a minute I'll call you back turns out they "forgot"to put the tire on. Of course I did not trust them anymore so he told me he would give me a check for the tire. Third discounters told me my tire was 285 wyler offered 185 I said how are you doing that it's impossible they told me they're buying a tire from Walmart and that's how much it would cost, I have low profile , Rims my other tires are 285 a piece that is ridiculous but I took it just to be done.

Customer Service - 0.5/5.0 -

Again the service manager at Superior Honda on Mitchell avenue is absolutely disrespectful he makes a mistake and he yells at me about it instead of apologizing. Then when I point out how bad the rims were he gets a huge attitude again it's all documented

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They were great! Great communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

All involved were very courteous and responsive. Great service!

My Experience - 0.0/5.0 -

My back driver side rim was scuffed while in the shop’s possession.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My vehicle was returned with a scuffed rim. There were also small flecks of yellow paint on the rim that was damaged along with a few flecks on the car. I am not concerned abt the yellow flecks as they will likely come off easily. The concern is the damaged rim. This was reported the day I picked up my vehicle.

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job!!!👍👍👍💪💪💪🥰🥰🥰

Customer Service - 5.0/5.0 -

Charmagne McKnight was very helpful and informative.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I demanded that Allstate allow me to get my vehicle repaired with Wyler because of PJ once again everything went just as explained to me. Great job by all.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

It took a month and many phone call to get scheduled. The body shop was great , the dealership never answered calls or kept me updated

Returned Clean

Likely to Recommend - 4.5/5.0 -

Repairs were expensive. Even though I didn’t have to come out of pocket at all, I really didn’t think a door would be that much.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I want to it was a long road to getting my car and also a little stressful. Dealing with other sorts,i got support,and assurance 😒 everything will be fine.i also got a friend that help me. Brent and his marvelous team.god bless you all.i now happy with my car.

Customer Service - 5.0/5.0 -

I have dealt with sales, service and now collision. Thank you Nissan family. Lillie Jones-Thomas 😄 😄 😄 😄 😄 😄 😄

My Experience - 5.0/5.0 -

I thank you and your team for being so caring and kind on my behalf I also thank you for doing such a great job on my Nissan I'm very happy and thankful for the greatjob that you and your team has done