Jeffrey Automotive Group Inc.

4.3 (1,110reviews)
87%
30800 Gratiot Ave,  Roseville,  MI  48066

Jeffery Automotive is a full service collision and mechanical repair facility servicing all makes and models. We have been serving our community since 1985. Our goal is to provide high quality repairs on a timely matter. We work with all insurance companies on handling all claims. We also provide communication throughout the repair process including text and email messages with vehicle owners. We also provide free loaners to customers that don't have rental coverage on there policy.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,110)

Likely to Recommend

Took a long time

Repair Quality

Customer Service

Very nice people

Likely to Recommend

I was impressed with the quality of work performed. They did an excellent job. Just a few little dimples that are hardly noticeable and a bit of orange peel.

Repair Quality

It looks great and they extended far more two other panels to blend in which really made the whole car being a 2013 look fantastic

Customer Service

The human customer service was great. Your A.I. or whatever you call it that you send texts from, Is a sham. There was no truth into anything about the completion of the vehicle that was true

My Experience

Molding falling off after repairs. Bringing back to be fixed. Didn't call me when waiting on a new headlight. Sent me notification that the car was ready after I already picked it up.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The replacement driver side window that was installed has some ripples in the glass and doesn’t roll up and down as it should. It seems like its not quite the right size but is functional. There was also shards of glass left in the back seat of the car. It wasn’t cleaned to the level I expected.

Customer Service

Customer Service Personnel in the office were excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They did great work!

Repair Quality

All of my concerns,have been addressed. I have no complaints.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything is fine, except the long repair time (April/8 - May/7).

My Experience

I am so happy with my experience . Beth is so nice and really went out of her way to make sure I would get my car before my rental ran out!! The person who did the paint and putting my car back together. I don’t know your name but I want to give a big thank you for working on it so I could have it before my lease was up!!! Wonderful experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job, timely delivery

Likely to Recommend

Repair Quality

They were great, done before completion done before target date given to me.

Customer Service

Friendly and helpful

Returned Clean

My Experience

This was the second time I've had to have collision work done at Jeffrey Automotive due to an accident. We had a very good experience the first time around that it was a no brainer to choose them again. Absolutely good work and very good customer service!

Likely to Recommend

I definitely would recommend Jeffrey. Hopefully I don't have to come back but if I ever need any collision work done... I'll be coming back to your shop.

Repair Quality

Very good work... this is the second time I've had collision work done with you,and again I'm pleased. This is why we came back.

Customer Service

Everyone was very professional and pleasant.

Returned Clean

My Experience