Jeffrey Automotive Group Inc.

4.2 (1,117reviews)
85%
30800 Gratiot Ave,  Roseville,  MI  48066

Jeffery Automotive is a full service collision and mechanical repair facility servicing all makes and models. We have been serving our community since 1985. Our goal is to provide high quality repairs on a timely matter. We work with all insurance companies on handling all claims. We also provide communication throughout the repair process including text and email messages with vehicle owners. We also provide free loaners to customers that don't have rental coverage on there policy.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,117)

My Experience

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My Experience

Everything is fine, except the long repair time (April/8 - May/7).

My Experience

I am so happy with my experience . Beth is so nice and really went out of her way to make sure I would get my car before my rental ran out!! The person who did the paint and putting my car back together. I don’t know your name but I want to give a big thank you for working on it so I could have it before my lease was up!!! Wonderful experience

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Returned Clean

My Experience

Great job, timely delivery

Likely to Recommend

Repair Quality

They were great, done before completion done before target date given to me.

Customer Service

Friendly and helpful

Returned Clean

My Experience

This was the second time I've had to have collision work done at Jeffrey Automotive due to an accident. We had a very good experience the first time around that it was a no brainer to choose them again. Absolutely good work and very good customer service!

Likely to Recommend

I definitely would recommend Jeffrey. Hopefully I don't have to come back but if I ever need any collision work done... I'll be coming back to your shop.

Repair Quality

Very good work... this is the second time I've had collision work done with you,and again I'm pleased. This is why we came back.

Customer Service

Everyone was very professional and pleasant.

Returned Clean

My Experience

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My Experience

My Experience

A faint rattle of unknown origin now exists which was not there prior to repairs. Would like elimination on this sound soonest possible. Would like Honda staff to test drive civic to determine origin @ earliest convenience. Thanks

My Experience

Speed with the job was exceptional. Communication was constant. It would be nice since updates are sent if the step of the process was given. Maybe I couldn’t figure it out but it just showed the total of coast break down and the projected date. Would be nice to see things like, car taken apart, parts ordered, installation of new parts, pairing etc. I do have one part that looks like it wasn’t connected properly. Not super noticeable but I noticed it. Other than that everything was perfect.

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You had my car for the first 3 days of my repair with no contact. I feel I should have received some type of information on when repairs would begin sooner.

Customer Service

My Experience

Brian was great to work with. He did a fantastic job communicating and made the car look good as new!

My Experience

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Repair Quality

Gas, kept me up to date on the whole process. Everything looks great and everything was fixed.

Customer Service

Super friendly and helpful

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My Experience

Everything went well. Thank you.

Likely to Recommend

I am somewhat disappointed that I was not able to speak to someone in the body shop this morning, since my call was transferred by Beth.

Repair Quality

At the moment, not very satisfied. I noticed a crack in the bumper last Friday after 5:00. I picked the car up at Jeffrey Honda on Thursday, came home and didn’t take the car out again that day. Before I went out later in the day on Friday, is when I noticed the crack. This morning I called Jeffrey Honda, Beth answered, transferred me to the body shop, I got the voice mail of Andrea, the collision shop manager. Still waiting for someone to call me back. I called about 30 minutes ago. I want the problem resolved asap, without having to get another car rental. I’m hoping to get a call back this morning.

Customer Service

I called about 30 minutes ago. There is a crack in the bumper and would like this problem resolved asap, without having to get another car rental. I talked to Beth @ 285-3184, she transferred me to the body shop, I got Andreas voice mail and as of now, I haven’t received a call back and I’m hoping to get one this morning.

My Experience

As always, a great job guys.🙏🏾

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Returned Clean

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