Jeff's Auto Body

5.0 (1,472reviews)
98%
2985 Husband Rd,  Paducah,  KY  42003
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In operation 41 years.

Jeff's Auto Body is a family owned body shop which has been in Paducah for over 38 years. With over 95 years of family experience in auto body repair, owner Jeff Bratton is the 3rd generation of family owned body shops which have been located all across the United States. We use state of the art equipment and finishes and take pride in the quality of our work. We are an I-CAR Gold Shop. Gold Class is the industry standard for training that contributes to complete and safe repairs . Our shop is among only 10% percent of collision repair shops to meet this rigorous standard. At Jeff's Auto Body we work for YOU, not the insurance company. Don't settle for aftermarket parts and inferior repairs. YOU have a choice. Choose Jeff's Auto Body, 1st in Quality!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (1,472)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for proactive communication, including regular Tuesday and Thursday text updates that kept customers informed throughout the repair process. Staff are widely recognized for their friendliness, professionalism, and willingness to go above and beyond. A standout highlight mentioned across many reviews is the complimentary interior and exterior detailing of vehicles upon completion, which repeatedly exceeded customer expectations. A small number of customers noted areas for improvement, including clearer timelines for repair completion and more empathetic phone interactions when concerns were raised. Overall, the shop enjoys an overwhelmingly positive reputation, with the vast majority of customers expressing strong intent to return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Jeffs went above and beyond with my vehicle. It was almost like a brand new car when I got it back. I will forever recommend this shop to anyone who ..." Read more
"... with the quality of work done by Jeff's Auto Body. My vehicle looks like it just rolled off the showroom floor in spite of the significant damage it incurred." Read more
"Excellent work, great communication, easy scheduling and transactions."
"... their work! They got me in as soon as they could, communicated well, and the body work was superb! They went above and beyond even detailing the outside, ..." Read more
"My car is out of line after the wheel replacement."
"Quality work and friendly staff. I also got my truck back quicker than I thought I would."
"The repair was quicker than expected and they kept us updated on the progress of the repair. When we came to pick ..." Read more
"... make sure everything was right on our truck. It was worth the wait to have it done right. Looks like a new one!!" Read more
"... service!!! Repair made very quickly... They had my car completed a lot sooner than I expected." Read more
"Regular updates, but repair went from 1 week to 6 and never had a time frame to expect it to be finished."
"Total communication. No hunting down status. They updated me directly 2x per week without asking"
"Everything is through texts so there is room for miscommunication."
"Outstanding work, communications and detail to myself on where my car in being fixed."
"... vehicle looks great and functions like brand new. The service text updates were great helping us stay up to date on progress. I would recommend Jeffs to anyone needing ..." Read more
"They did a great job of keeping me updated twice weekly. I just got it back this evening but everything looks ..." Read more

My Experience

They stayed in constant communication with me providing updates for progress. They also had my car washed, vacuumed and all wiped down which was such a nice surprise.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an amazing job on my Toyota 4runner. They communicated with us throughout the whole process, letting us know what stage they were in in the repair. It was done in a very timely manner. We would highly recommend them.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have taken every opportunity i have to recommend Jeff's to my co-workers, friends and contacts.

Repair Quality

Updates were prompt and attention to detail was fantastic.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jeff and his team went above and beyond with my deer collision repair on my 2026 Toyota Grand Highlander. I will recommend them to everyone. Their customer service is top notch!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I highly recommended Jeff's Auto Body

Likely to Recommend

Repair Quality

These guys were prompt and kept me informed and even done extra for me to make sure i was satisfied

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jeff’s was awesome. They were very helpful and even got the work done under initial budget/time. When I picked my truck up they had also detailed inside the cab which was a wonderful surprise! Definitely recommend!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I highly recommend them. Very informative and helpful with the insurance process. And my car looks brand new

Repair Quality

I was very happy with the service. I highly recommend!

Customer Service

Everything was perfect! I highly recommend Jeff’s Auto Body

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very much

Repair Quality

Great job. Looks better than brand new

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Truck looked as good as the day I purchased it . Attention to detail was outstanding. Everything was absolutely perfect. Would 100% recommend Jeff’s to all of my friends and family.

Likely to Recommend

Completely Satisfied with quality of work

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They kept me informed throughout the process. I picked my car up today. It looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing workmanship and perfect communication!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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