Jeff's Auto Body

5.0 (1,512reviews)
98%
2985 Husband Rd,  Paducah,  KY  42003
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Shop AssistantSparkles

In operation 41 years.

Jeff's Auto Body is a family owned body shop which has been in Paducah for over 38 years. With over 95 years of family experience in auto body repair, owner Jeff Bratton is the 3rd generation of family owned body shops which have been located all across the United States. We use state of the art equipment and finishes and take pride in the quality of our work. We are an I-CAR Gold Shop. Gold Class is the industry standard for training that contributes to complete and safe repairs . Our shop is among only 10% percent of collision repair shops to meet this rigorous standard. At Jeff's Auto Body we work for YOU, not the insurance company. Don't settle for aftermarket parts and inferior repairs. YOU have a choice. Choose Jeff's Auto Body, 1st in Quality!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
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Email

Reviews (1,512)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or better upon return. The regular twice-weekly text updates are frequently highlighted as a standout feature, keeping customers informed and at ease throughout the repair process. Many customers appreciate the complimentary detailing service, describing vehicles returned cleaner than when dropped off. The friendly, professional, and accommodating staff receive high marks for making customers feel valued. Timeliness is another strength, with numerous repairs completed ahead of schedule. A few customers noted occasional delays due to manufacturer part defects or insurance complications, and one mentioned a preference for more detailed communication beyond basic status texts. Overall, customers express strong loyalty and willingness to recommend the shop, with many returning for repeat visits.
AI-Generated from reviews written in the last 12 months
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"I can't express enough how pleased I am with the quality of work done by Jeff's Auto Body. My vehicle looks like it just rolled off the showroom ..." Read more
"... efficient shop to do my body work! Not only were my repairs completed to perfection, but my entire car looked amazing when I picked it up! The paint shined like new and ..." Read more
"... in as soon as they could, communicated well, and the body work was superb! They went above and beyond even detailing the outside, including buffing and ..." Read more
"Jeffs went above and beyond with my vehicle. It was almost like a brand new car when I got it back. I will forever recommend this ..." Read more
"Jeffs did an excellent job on my Santa Cruz. The paint match was perfect. The truck came back to me beautifully detailed, spit shined and polished on the outside all over ..." Read more
"The repair was quicker than expected and they kept us updated on the progress of the repair. When we came to pick ..." Read more
"... ordered parts which were in no way the fault of Jeff's, I actually got my vehicle back before I anticipated it would be finished." Read more
"There was a problem with a part that had a defect from the manufacturer, but the finished product and great customer service ..." Read more
"Jeffs was awesome. They were very helpful and even got the work done under initial budgettime. When I picked my truck up they had also detailed ..." Read more
"The best of the best with Top Notch Service! Quick turn around and Updated along the way so we never had to wonder about the status of the repairs. And the ..." Read more
"Total communication. No hunting down status. They updated me directly 2x per week without asking"
"Up to the minute communication was provided to me throughout the repair process, allowing me to plan accordingly ..." Read more
"... vehicle looks great and functions like brand new. The service text updates were great helping us stay up to date on progress. I would recommend Jeffs to anyone needing ..." Read more
"Everything is through texts so there is room for miscommunication."
"Amazing workmanship and perfect communication!"

Likely to Recommend

Repair Quality

Jeff’s Auto Body is absolutely the best! They kept me informed about my cars progress and everything went smoothly! They had my car in tip top shape when I got it back. Washed, waxed and even vacuumed! It looked just as good as the day I brought it home off the car lot! I will recommend them to everyone! 1000/10

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and quality work. You all handle everything great!

My Experience

Incredible staff, extremely friendly and professional. The car looks brand new. Thank you

My Experience

Jeff Auto Body was very knowledgeable and provided Professional service. They provide update on the repair and when the reply was completed The vehicle was detail and clean when it’s was ready for pick up I encouraged anyone that need assistance or repair to reach out to them

Likely to Recommend

I would recommend anyone to visit Jeff’s auto body for their need

Repair Quality

Great Job !!!

Customer Service

Customer Service was outstanding and very friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work and customer services

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jeff and his team did an awesome job on my car. Couldn't be happier and they got it done so fast. Will always recommend them to anyone. The staff is always so nice as well

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and repair work !!!! 👍🙏🏻👋

Likely to Recommend

Exelent !!

Repair Quality

Excellent work !!! 👍

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100%

Repair Quality

Absolutely amazing service and customer service! Highly recommend and would definitely use again!

Customer Service

Amazing and fast!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All good

Likely to Recommend

Repair Quality

Like new, probably better.

Customer Service

Like new, if not better

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The whole experience from drop off to pick up was impressive. The front desk staff, the text updates, and quick turnaround were all reasons I will be a forever customer of Jeff’s Auto Body. My vehicle looks better than it did before the accident. Thank you all for providing great work in the Paducah area!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the Third time I have used Jeff's in the last few years, and once again they completely superseded all my expectations. How many body shops not do a outstanding job, keep you updated through out the job, and return your vehicle washed and vacuumed, my old work truck looked better after I got it inside and out than it did before I dropped it off. I can't say enough but give them a try and you won't be disappointed

My Experience

Thank you so much for doing such a fabulous job. Also thank you for Cleaning my truck up- you have no idea how much that meant to me who runs nonstop and never seems to have enough hours in a day to clean her work truck!!! That little extra really made me smile. Hope I don’t have a reason to come back and see you soon but if I do no one but you all will touch my truck!!!

Likely to Recommend

Repair Quality

I have used Jeff’s on two occasions and they went above and beyond with fixing my vehicles. Always so nice and helpful as well.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service pleased with the work my Sante fe looks brand-new thank you for all your hard work and expertise I will recommend Jeff's Auto Body

Likely to Recommend

Repair Quality

Great work looks brand new and very prompt service and being notified of progress was so helpful stress free Thank you fir your service !

Customer Service

The Best

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Loved the job and the fact my car was detailed. I did have an issue when I opened the back and it has screws and all sorts of stuff back there in a pile. Other than that, great job. Thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work. No delays in fixing the truck. Can't tell that there was ever only damage.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car was fixed up properly and also detailed & shinier than when I bought it new, 100% recommend.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A perfect repair from an exceptional business! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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