Jeff's Auto Body
In operation 41 years.
Jeff's Auto Body is a family owned body shop which has been in Paducah for over 38 years. With over 95 years of family experience in auto body repair, owner Jeff Bratton is the 3rd generation of family owned body shops which have been located all across the United States. We use state of the art equipment and finishes and take pride in the quality of our work. We are an I-CAR Gold Shop. Gold Class is the industry standard for training that contributes to complete and safe repairs . Our shop is among only 10% percent of collision repair shops to meet this rigorous standard. At Jeff's Auto Body we work for YOU, not the insurance company. Don't settle for aftermarket parts and inferior repairs. YOU have a choice. Choose Jeff's Auto Body, 1st in Quality!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Work was super clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Not my first time with Jeff’s and if I need it it won’t be the last time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service in all area's.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Your attitude on the phone when I called was very defensive. I had just spent alot of money for me, and was devastated because it was not what i expected. A little more empathy would go a long way.
Repair Quality - 2.5/5.0 -
My car is out of line after the wheel replacement.
Customer Service - 3.0/5.0 -
Everything is through texts so there is room for miscommunication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was repaired quickly, customer service was excellent. Car looked amazing when finished
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the twice a week text messages keeping me updated on my vehicle.
My Experience - 5.0/5.0 -
Job looks great and I really appreciated the updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I appreciated all the communication and the attention to deal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done a wonderful job..just like new again!!
My Experience - 5.0/5.0 -
Appreciate your business an courtesy through out our repairs.Highly recommend you all.Thanks .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the text messages. They made me feel at ease.
My Experience - 5.0/5.0 -
The front desk staff are outstanding. They are very pleasant, knowledgeable, and responsive. I appreciate the regular text updates on the status of the repairs to my vehicle. That is good customer service. I had the pleasure of meeting owner Jeff when I picked up my vehicle. He took the time to walk me around my vehicle and discuss the repairs made. I was impressed when I later learned that despite the size of the operation, Jeff is a hands on operator who is very knowledgeable and does much of the work on the vehicles repaired at Jeff’s Autobody.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended Jeff's to at least a dozen people if they ever need such services.
Repair Quality - 5.0/5.0 -
I can't express enough how pleased I am with the quality of work done by Jeff's Auto Body. My vehicle looks like it just rolled off the showroom floor in spite of the significant damage it incurred.
Customer Service - 5.0/5.0 -
Up to the minute communication was provided to me throughout the repair process, allowing me to plan accordingly and giving me a reasonable expectation of when my vehicle would be finished.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looked like new! I was kept updated on the progress regularly. Everything was done very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The vehicle looks great. They were awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely over the moon with how my car looks. I was treated so special and trusted they would be able to give me great results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always do quality work!
Likely to Recommend - 5.0/5.0 -
I’ve used your services a few times now and my niece has used you all. Always professional and good work. Only issue I had was when I tried to get an estimate.
Repair Quality - 5.0/5.0 -
Great work as always!
Customer Service - 4.0/5.0 -
What I did not like is when I called about getting an estimate, whoever I talked to stated I had to have a claims number from my insurance. He was not going to do an estimate for me unless I had the number. At the time it was just an estimate. I told him today, which was a Friday was the only day I could bring it in for an estimate and if I couldn’t get the claim number I would probably have to go elsewhere which it really don’t bother him.