Jenkins Collision Center
In operation 24 years, 21 years at this location.
WE REPAIR ALL MAKES AND MODELS, AND WE WORK WITH ALL INSURANCE COMPANIES.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Yes, I was fully satisfied. I was happy to receive the messages that I did indicating the stages that the repair was at thank you very much. I appreciate your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with your service it was prom. I was always informed of my car status.
Customer Service - 5.0/5.0 -
I was very satisfying with customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Everything looks good and is new.
Customer Service - 4.0/5.0 -
Final expenses were a greater percentage higher than the estimate.
Returned Clean
Likely to Recommend - 4.0/5.0 -
satisfied with quality of work, they kept men informed with the progress and cost of work
Repair Quality - 5.0/5.0 -
see prior comments
Customer Service - 5.0/5.0 -
staff was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a very outstanding job and we are very pleased.
Likely to Recommend - 5.0/5.0 -
Jenkins collision repair did an outstanding job on our vehicle and we would recommend to anyone.
Repair Quality - 5.0/5.0 -
Outstanding service.
Customer Service - 5.0/5.0 -
Outstanding service.
My Experience - 5.0/5.0 -
Although I did not like the fact that you had my car for three weeks. I understand that things like this has a process and you guys do it well. I’m pleased with the workmanship and quality of the job. Thank you very much.
My Experience - 0.0/5.0 -
The customer service as far as the gentleman we dealt with was great. And the quality of work is very good. But I will say the time it took was very disappointing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly. I appreciate the constant updates on the car and was happy to hear that it got done sooner
My Experience - 5.0/5.0 -
Thank you. You all are wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the service at Jenkins.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept you informed what was happening.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was 100% satisfied with the service and the attention I got at collision center. Thank you very much.
My Experience - 5.0/5.0 -
Our Jeep was repaired perfectly. The staff was all very courteous . My only suggestion would be that parts for repairs be obtained before having the customer leave their vehicle and place them in a rental car. My Jeep was drivable and there was no need for rental expenses being incurred by the insurance company. Thank you for the excellent workmanship and dedication to detail. Jan Hayworth
My Experience - 5.0/5.0 -
Detail Cleaning of my Subaru could have been better including the inside of door jams.
Likely to Recommend - 5.0/5.0 -
No comment
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vehicle looks well restored.
My Experience - 0.0/5.0 -
No, I am not satisfied with the job. I’ve been there five times already and the car is still not right so now I need to speak to the managers who are in charge of their quality control. Not very happy at all.
My Experience - 0.0/5.0 -
While I am grateful that my vehicle was completed earlier than expected, I was very dissatisfied with the communication throughout the repair process. Until approximately 48 hours before completion, I was repeatedly told that my vehicle would not be ready until July 15. In fact, I asked multiple times whether there was any possibility of it being completed earlier, and I was never given any indication that an earlier completion date was possible. As a result, I planned around the expectation that I would be picking up my vehicle on July 15 and not a day sooner. While having the vehicle ready early was certainly a pleasant surprise, the lack of communication created significant logistical challenges for my family. Our vehicle was more than three hours away from home, and coordinating the return of a rental car, arranging transportation, driving with a child, and balancing work obligations required advance planning. Had we been informed that the completion date could potentially move up, we could have prepared accordingly. What was most frustrating was the apparent lack of understanding or empathy for our situation. Our accident occurred in Ocala, but we live more than three hours away, making this a much different experience than it would be for a local customer. Better communication regarding the repair timeline and possible changes would have made a significant difference in our overall experience.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
TOOK TOO LONG FOR REPAIRS TO BE COMPLETED.