Jenkins Collision Center

My Experience - 5.0/5.0 -

The repairs were done very good. The updates I received was very helpful!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Missed tenting the replaced window but took care of it promptly. Brittany Klein services coordinator was outstanding . A true 10. She made it as painless as it could be.

Customer Service - 4.5/5.0 -

Associate Brittany Klein was a real pleasure to deal with . Very customer driven and represented your company well .

My Experience - 0.0/5.0 -

Why did you decide to keep my LED lights and give me those other cheap ones? How come the front headlight and the right front headlight come pre-scratched already on the inside? No, I am not satisfied way less than satisfied

Likely to Recommend - 0.5/5.0 -

I would never recommend this shop again to anyone in fact I would recommend against it

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

John was fantastic. He took the initiative and worked diligently to get my car repaired.

Customer Service - 5.0/5.0 -

John is an excellent representative for the organization.

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My Experience - 5.0/5.0 -

Excellent customer service. Excellent job fixing my car. Glen my service adviser did an outstanding job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service. My advisor Glen, was on top of the whole process. 100% satisfied!!

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service

Customer Service - 5.0/5.0

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Likely to Recommend - 4.5/5.0 -

I would recommend.

Repair Quality - 4.5/5.0 -

Professional and they kept me in the loop of the progression of my car. I would recommend.

Customer Service - 5.0/5.0 -

I have no complaints. The staff was very organized and professional.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Keep in contact with each step

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Very professional Loved the updates Car looks great Very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Our car was finished and we didn’t receive a call that it was done. We called in to check status and they said it was already completed.

Customer Service - 4.5/5.0 -

Communication when once the car was complete was not great.

Returned Clean

My Experience - 5.0/5.0 -

John and the team did a great job of keeping me informed. That is all a customer can ask

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They kept me up to date with the exceptions.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent, professional staff! I received several update calls regarding my vehicle. Yes, they kept me posted! Glen was exceptional in his service! They did an amazing body & paint job on my Miata! Thank you!!!

Customer Service - 5.0/5.0 -

The front desk staff was wonderful! Made paperwork smooth & they were very kind

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Truck looks fantastic..usually with a repair I can spot repaint if it's one panel..it will stand out..not the case with this one!....Thanks to the shop guys!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

very good

Customer Service - 4.5/5.0 -

very good

Returned Clean

My Experience - 5.0/5.0 -

I was more than pleased with the way the repair was handled from beginning to end. A special thank you tio John, , my advisor for going above and beyond. I Will definitely refer folks tio Jenkins Collision.

Likely to Recommend - 5.0/5.0 -

Definitely recommend your shop.

Repair Quality - 5.0/5.0 -

Great follow thru

Customer Service - 5.0/5.0 -

Explained process clearly.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I loved receiving a daily text on the progress . People there are nice On the way home is felt like the transmission or ac is slipping. Can I bring it by?

Likely to Recommend - 5.0/5.0 -

Jenkins Collision yes!

Repair Quality - 5.0/5.0 -

I was extremely stressed about the poor deer that ran into my car, flipped over the hood and caused me to run over it. Next was the stress of the car damage, but Jenkins Collision was very professional and gave me a daily report. Open communication is very important to me. 3 weeks later I have my car back. It looks and runs great. Thank you.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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