Jenkins Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Was kept informed throughout the process. Very helpful in every way. Thank you

Returned Clean

My Experience - 0.0/5.0 -

Hoy me di cuenta que el vidrio de enfrente tiene una partidura El cofre no sella bien

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Robert from collision kept me informed of the status of my MDX repair. The repair looks great.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Would recommend your shop to anyone

Repair Quality - 5.0/5.0 -

I would recommend you all anytime to anyone. You all did a super job on my car. It looks brand new again. I want to thank you for the great job and the courtesy of your staff. If I need anymore repairs I will be there. Thanks

Customer Service - 5.0/5.0 -

Your service was great. You all did a great job on my car It looks brand new again. The staff was very friendly and helpful. I would recommend you all to anyone anytime. Thanks Mrs Harvey.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

The communication I received about the progress being made on a regular basis was really appreciated. The repair was done in the time promised and my vehicle looks excellent. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

There was a mechanical issue that needed to be resolved by the dealer. That caused some delay. Also some delay in locating parts. Otherwise the result was good, staff was professional and responsive.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I was very satisfied and happy with Jenkins Collision’s repairs and communication. While I would recommend Jenkins Collision, I would probably also mention my concern with the state of the interior of the vehicle upon its return to me.(as explained in the first survey question).

Repair Quality - 5.0/5.0 -

I was impressed with John’s helpfulness from the very beginning, with him even trying to assist with an additional issue than why we were there. John also called and texted regularly to let us know the expected completion date, progress of the repairs and updated timelines. The repairs are beautiful and we can’t even tell the car is not in its original state. Thank you for the fine work. One concern, however, was the condition of the interior of the vehicle when we picked it up. The entire inside of the car was layered with dust. Every surface. As we were enroute out of state at that very moment (we turned around off the highway to come exchange out the rental car), I wiped it down as best I could, otherwise we would have literally been sitting on a layer of dust. I could not properly clean it until we returned from the trip. I realize that this is a collision repair center, but knowing the quality I have received over the last two decades with Jenkins Acura servicing the vehicles I have purchased there, I was severely disappointed that the car would be handed over in such a state from Jenkins Collision. I would have expected the interior to be wiped down at the very least, or preferably detailed inside. (It was very clean when dropped off for repair.)

Customer Service - 5.0/5.0 -

John was excellent. I was impressed with John’s helpfulness from the very beginning, with him even trying to assist with an additional issue than why we were there. John also called and texted regularly to let us know the expected completion date, progress of the repairs and updated timelines. He was completely professional throughout the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Looks great! You would never have guessed it hit a tree.

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Happy with the results.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would use no one else but Jenkins.

Repair Quality - 5.0/5.0 -

Amazing service. Lance Gansky was so much help. Excellent workmanship by the collision center. Great communication throughout the process. Job well done!

Customer Service - 5.0/5.0 -

Excellent customer service.

Returned Clean

My Experience - 5.0/5.0 -

They did a wonderful job on my car! Kept me updated and finished way before the estimated completion date.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Still waiting for my driver side mirror to the ordered and installed per service advisor Kelly 8/31/25

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean