Jenkins Collision Center

4.5 (2,158reviews)
94%
1420 S.W. 12th Street,  Ocala,  FL  34471
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Shop AssistantSparkles

In operation 24 years, 21 years at this location.

WE REPAIR ALL MAKES AND MODELS, AND WE WORK WITH ALL INSURANCE COMPANIES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia

Reviews (2,158)

Likely to Recommend

I might recommend it to my friends.

Repair Quality

Customer Service

Because the repair took too long. While other repair shops only need a week, you require three or four weeks—that's why I'm dissatisfied. Also, some minor details weren't fixed by you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The communication wasn’t the best on what was going on it’s the car, I had to call to be updated.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks great. Thank you

Likely to Recommend

Repair Quality

My SUV looks beautiful. Would recommend Jenkins Collision

Customer Service

Customer service was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The only problem I had was I left for vacation on the 10th of May and I didn't get my car back when I was supposed to I get it parts delayed but then when I did pick it up the tires needed to be calibrated and the alignment was off so a little disappointed in that cuz I was another hour wait which I had to go spend money on something to eat so they fixed it I don't know why it wasn't checked before I picked the car up that is my concern

Customer Service

Everybody on the phone and in person were very polite I know John Miller tried his best to get it done people behind a count to a very considerate

Returned Clean

Likely to Recommend

Never!

Repair Quality

Worst experience I’ve ever had with car repair

Customer Service

Tina kept me informed, but relayed bad news each time which wasn’t her fault. Gwen is the only positive thing about the whole experience.

Returned Clean

My Experience

Looks great, drives great and all the people I dealt with were very courteous and helpful

Likely to Recommend

Repair Quality

Love John Miller great service

Customer Service

Great customer service with John and Brittany

My Experience

Likely to Recommend

Excellent service..

Repair Quality

Excellent customer service and a great job communicating with us..

Customer Service

Great communication and everything went as originally scheduled…

Returned Clean

Likely to Recommend

This is my second time using this facility the first time I was left with scratches on the door

Repair Quality

Stacy lied to me and never apologized, when I went to pick up my vehicle I was told the owner would be calling me and I never received a call I would not recommend this place and will not be using them in the future

Customer Service

Stacy will lie to get you in then not do what she said she would do.

Returned Clean

My Experience

All the staff were extremely helpful throughout the entire process, especially the one designated specifically to me, Tina Tall. Tina was joyful, kind. professional and gave updates throughout the process. She was knowledgeable and when picking up my vehicle made sure we reviewed the damaged area for my satisfaction. While we only had two personal encounters, drop off and pick up, she was always smiling. Great job Jenkins Collision and Tina!

My Experience

Excellent service and repair! Very professional staff

My Experience

It’s great working with professionals who know their business that’s why I’m quite satisfied with the work they did

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

From beginning to end, the entire experience was good. I never had to worry about updates or never had to call for information

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good service, thank you

Customer Service

Very good

Returned Clean