Jenkins Collision Center

4.5 (2,158reviews)
94%
1420 S.W. 12th Street,  Ocala,  FL  34471
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Shop AssistantSparkles

In operation 24 years, 21 years at this location.

WE REPAIR ALL MAKES AND MODELS, AND WE WORK WITH ALL INSURANCE COMPANIES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia

Reviews (2,158)

My Experience

Wow I really appreciated the constant updates on my vehicles progress. Y'all did a really good job, my vehicle looks almost brand new.

Likely to Recommend

Highly recommend

Repair Quality

Excellent customer service, support and repair services. Highly recommend

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

I’ve had collision repair done by Jenkins previously. I’ve been more than satisfied with the results. They do a great job and their staff is very professional. Customer service is very important to them. I’ve recommended them to family and friends. My vehicle looks great! Thank you! Ken Fisher

Customer Service

Returned Clean

My Experience

Our representative John was outstanding! He provided regular updates which was great. Best service since we have been using Jenkins Collision for repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Well very well

Customer Service

Had problem with the alinement, but they promptly fixed it.

Returned Clean

My Experience

My Experience

My car felt like brand new ✨️ 😌

My Experience

The length of time was ridiculous. Felt communication could be better done with phone calls instead of text.

Likely to Recommend

Repair Quality

Great service but took a month and half... My only gripe

Customer Service

Likely to Recommend

The 9 is only because it took so long.

Repair Quality

Customer Service

Everyone was professional and very responsive. But I dropped my car off on Monday and it took several days for them to order the new door which caused me to have to pay for a rental car extra days. I was also told the repair took so long because they had a repair person out. other wise they did a steller job on the repair.

My Experience

This repair was estimated at 5 days (insurance and paint issues) but ended up being just over 3 weeks however the final result looks good.

Likely to Recommend

time estimated was not realistic??

Repair Quality

Repair quality is excellent but 3 weeks to do was twice as long but insurance company had say so on parts delay

Customer Service

John was great and patient with me

Returned Clean

My Experience

I feel like the repairs done to my car was good, (10) but the customer service part was not a good experience. It took 30 days to get my car done. It was difficult to get an update on the progress of the repairs. It took 2 weeks to get someone to let me know the progress of the repairs. I just feel they should of kept me up to date more. I always had to call to check on my car. Then I put a phone call into the Manager , then Brittany called and told me my car was almost done. Then I was called 2 days later and was told to come and pick it up. Thank you Deborah

Likely to Recommend

Repair Quality

Grat job!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The front safety sensors are not working, so I am unable to use the cruise control. I have to bring my car back in to get this repaired

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Taking your vehicle here you have no worries about the repair being done correctly with the right parts in the right mechanics!!!! thank you thank you thank you!!!

Repair Quality

They kept me up-to-date with what was going on with my car by texting me back-and-forth even the lady that answers the phone Stacy I believe is her name was fantastic. They did the job efficiently correctly and any good amount of time. They were really very good very very good.

Customer Service

Again, same as the last comment very efficient kept me up-to-date. All of them were extremely polite again thank you thank you thank you.

Returned Clean

Likely to Recommend

Repair Quality

Glenn was the consummate professional with the right amount of personal touch.

Customer Service

Nice and to the point business. Could warm up a bit but it was not a huge concern.

Returned Clean

Likely to Recommend

Repair Quality

When dropped off JHC said the repair would be approx 2-3 days to complete.i was with out my vehicle for 22 days which I had to pay out of pocket over 200.00 for my rental.

Customer Service

Just the accuracy of the communication