Jenkins Collision Center

4.5 (2,175reviews)
94%
1420 S.W. 12th Street,  Ocala,  FL  34471
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Shop AssistantSparkles

In operation 24 years, 21 years at this location.

WE REPAIR ALL MAKES AND MODELS, AND WE WORK WITH ALL INSURANCE COMPANIES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia

Reviews (2,175)

Likely to Recommend

This is up for discussion

Repair Quality

The work they did was great, however I don't feel the estimate was correct When I arrive for the estimate that day I told the gentleman about the rubbing of my wheel and the noise that was happening. The noise is still there and I feel like I did not get a full repair. I am not sure who does the actual estimate however as I stated previously that this noise was happening and nothing was done to fix it.

Customer Service

Everybody was extremely nice and very customer oriented.

Returned Clean

My Experience

Thanks for the excellent work and timely manner in doing it!

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Repair Quality

Customer Service

Returned Clean

My Experience

The interior of the car was a mess, grease stains every where

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Repair Quality

Customer Service

Returned Clean

My Experience

I would use and recommend Jenkins collision center to all my friends and family the staff handled my needs very well from start of service to the end.

My Experience

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Customer Service

Returned Clean

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Repair Quality

Customer Service

When I received a text that my car was ready, I went to pick it up. The receptionist said she never sent a text and that my car was not ready, and the text must have come from geico. I had to wait 45 min for my car. It might be a good idea to have geico and Jenkins review their communication protocol

Returned Clean

My Experience

People very fríendly . All service excellent and the Job done Great .

My Experience

When I went to pick up the car we waited 45 minutes for them to bring it around. I think they forgot about us because when I went back to the desk and ask the lady if they for got, I could tell by here answer that it was never called to the back to bring the car up. She did call while I was standing there and with in 5 minutes the car was up front.

My Experience

I think the quality of craftsmanship is superb. I'm exceptionally pleased.

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Customer Service

Returned Clean

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Repair Quality

Painted one side of the car

Customer Service

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My Experience

Very good job, and done in a reasonable time. Thank you for taking care of my vehicle.

My Experience

Customer service lacked. Every time. I must have had 4 -5 phone calls. Talked to front counter and had the guy bring us our vehicle. Each of those times they were not friendly. A few rude. The guy checking us out couldn't answer any of my questions about the car. They all either had no clue or lacked in people skills. I came here because the lady that hot my car has geico. I will probably never pick this place again if it's my choice.

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My Experience

Extremely satisfied and pleased with the service. We appreciated the fact you kept us informed of the progress of the work. We would recommend your services to our friends.

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Customer Service

Returned Clean