Jerry Ernst - Anderson Collision Center
In operation 55 years, 7 years at this location.
Anderson Collision Center (formerly Bert's Body Works) has been a family owned and operated collision center for over 50 years at this location. We will provide you with a safe quality repair EVERY time. Anderson Collision Center has the capability to repair all makes and models. We are happy to guide you through an insurance claim or a simple "customer pay" repair as well. Feel free to call for an appointment or stop in and visit our friendly staff Monday - Friday 8:00 to 5:00 or schedule an appointment for a later.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We received excellent service and outstanding communication. This company is a home run! Thanks for fixing our F150 truck.
My Experience - 5.0/5.0 -
Very courteous, helpful, and nice!
Likely to Recommend - 0.5/5.0 -
At this time I would not.
Repair Quality - 2.0/5.0 -
Car took much longer to repair than expected. Sounded like somethings were out of staff’s control though. My car is now making a noise it hasn’t before so I’m awaiting a response on that. I’m not quite sure if it was fully looked over before giving it back to me. There was a chip in the paint on my hood that I wasn’t aware of. Only noticed because it was painted over with a color that does not match my vehicle. Was told by staff they’d follow up with me regarding this yet it’s a week later and I still haven’t heard anything. While staff were a big help with my rental vehicle, I feel like the finished product was rushed and now I’m left with a noisy car.
Customer Service - 3.5/5.0 -
I was told on two separate occasions to expect a call on a specific day to not receive one. There were a few times I reached out because I felt like I had no idea what the status was.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly team that provided frequent updates.
My Experience - 5.0/5.0 -
Thanks for helping us out! TJ was super helpful and great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The work was excellent but our car was in the shop for 28 days which seemed excessive for relatively minor repairs and was very frustrating.
Customer Service - 4.5/5.0 -
People were friendly but I had to keep calling or texting to see what was happening or not happening.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You guys have already repaired two of my vehicles, so I’m all in
Repair Quality - 5.0/5.0 -
You guys were great
Customer Service - 5.0/5.0 -
Melanie and Scott were very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The people were very friendly, but there seemed to be a problem with communication between Westfield and the body shop. I feel it may have been Westfied who dropped the ball, but not sure. My car was in the body shop for 5 weeks because of communication problems.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck is in great condition
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Great job and thank you for clearing my floor mats and car! Your company a job well done!
Customer Service - 5.0/5.0 -
Great job and thank you for clearing my car and floor mats, great job well done
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was a time element because of getting parts was difficult- I was satisfied w the service, given updates and overall concern
Customer Service - 5.0/5.0 -
Same as above