Jerry's Collision Center
In operation 48 years.
Jerrys Collision Center is part of the Jerry's Automotive group serving the area for over 41 years! At Jerrys Collision Center, we understand that accidents happen. No Matter how small or how large, our Collision Center in Northern Virginia services VA, WV, & MD, and is here to help. Our auto body professionals have a combined total of 152 years Auto Body experience and take pride in their work. It's our desire to have your family or work vehicle looking like new again using genuine parts. At Jerry's Collision Center (formerly Seneca), all of our technicians are I-CAR certified, trained in the latest I-CAR Aluminum Repair methods, and follow your manufacturer's recommendation for a proper repair. Stop in and let us give you a free estimate! We work with all insurance companies and can help guide you through the claims process. We also do non-insurance repairs. Our goal is to make sure your car is safe and you are happy!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Will be contacting Jerry’s in the morning about the rear door latch. The door closes properly but it makes a noticeable noise when it opens. Before the accident, the door opened silently. Overall, very pleased with the quality of the work so far
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
there aren't a lot of options around, but the communication from this shop is terrible.
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0 -
I requested a call back or an email back multiple times across different days but didn't receive a call back. I had to keep calling until someone else answered the phone to get any info. I got no info unless I called - nothing on timeline, extent of repair, or anything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The customer service was good-they called to update us regularly and the advisor is very kind. However, it took 3 weeks to do a repair that was estimated to be 3-5 days. Even with the holiday, that is ridiculous and I would hesitate to use Jerry’s again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wendy and Jackie were great. Thank you
Customer Service - 5.0/5.0 -
Wendy and Jackie were great
My Experience - 5.0/5.0 -
The work was fantastic, you can’t tell there was any damage at all! The car was very clean when we picked it up and they Donta day earlier than they originally ally projected. We will certainly use them again if ever never!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team contacted me by email and phone to provide updates on the vehicle’s status. Wendy and her team were professional, courteous, and attentive throughout the process. The car looks great, and I truly appreciate that it was thoroughly cleaned and fully calibrated before being returned to me. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great coordination with frequent updates. We are pleased with the results.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Ya que son muy profesionales
Repair Quality - 5.0/5.0 -
Muy buen trato por parte de la señorita Jackie y mucha transparencia y claridad en el proceso
Customer Service - 5.0/5.0 -
Exelente
Likely to Recommend - 5.0/5.0 -
We are repeat customers. My husband and son have had repairs at Jerry’s about 5 times.
Repair Quality - 4.5/5.0 -
The car looks great! When I first picked it up, I later noticed 2 problems that were addressed when I brought it back the next day. The problems were addressed by a dedicated mechanic. I appreciated his time and persistence to solve the problems on the spot so close to closing time. I am mostly satisfied with the issues but at times I feel like I still hear a windy sound near the drivers door.
Customer Service - 5.0/5.0 -
Great service! The customer feels welcome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks like nothing happened! Service was excellent with communication along the way.