Jerry's Collision Center
In operation 48 years.
Jerrys Collision Center is part of the Jerry's Automotive group serving the area for over 41 years! At Jerrys Collision Center, we understand that accidents happen. No Matter how small or how large, our Collision Center in Northern Virginia services VA, WV, & MD, and is here to help. Our auto body professionals have a combined total of 152 years Auto Body experience and take pride in their work. It's our desire to have your family or work vehicle looking like new again using genuine parts. At Jerry's Collision Center (formerly Seneca), all of our technicians are I-CAR certified, trained in the latest I-CAR Aluminum Repair methods, and follow your manufacturer's recommendation for a proper repair. Stop in and let us give you a free estimate! We work with all insurance companies and can help guide you through the claims process. We also do non-insurance repairs. Our goal is to make sure your car is safe and you are happy!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have sent friends and my wife to have repairs done there
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only issue was that the spare tire compartment wasn't fixed during the initial repair. It was subsequently repaired the next day.
Customer Service - 5.0/5.0 -
Chuck was extremely helpful & very polite!
My Experience - 5.0/5.0 -
They even fixed my license plate!!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The text update notification system is inconsistent and untimely, causing confusion as of what exactly is going on with repair statuses
My Experience - 5.0/5.0 -
Extremely happy with my experience. Would use Them again if the need ever rises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The quality of the body work is great. When I drove away from Seneca there was a nail in my tire and the back up alert system is operating intermittently. Chuck was very good about looking at the back up sensors, but the problem couldn't be replicated. If it continues I'll bring it in.
My Experience - 5.0/5.0 -
Great Job! Thanks. Glad you're a USAA approved shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job. Quality Work.
Customer Service - 5.0/5.0 -
Charles did an excellent job.
My Experience - 5.0/5.0 -
My car is very good, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, pleasant staff, very satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Chuck was great and I appreciate that he is very busy. Eddie took me to Enterprise when they failed to pick me up at appointed time. Your text updates were appreciated and made me feel like I was kept informed during the process. Debbie was accommodating and I like her sincerity including her apology when I wasn't contacted prior to exceeding the estimate by approx $1,000.00. And there is the essence of not being entirely pleased with my Seneca experience. Prior to exceeding the estimate, I should have been contacted and heard my options. Else, all was good. And while I am not entirely satisfied, I do appreciate the people that I dealt with at Seneca. So fix the process and I would say I am entirely satisfied...in fact, happy.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I think Chuck was great. The customer experience is negatively impacted by lack of waiting room, lack of parking and the need to modernize this operation to make it appealing.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just want to thank your staff for a professional and speedy service.