Jim's Concord

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a beautiful job.

Customer Service - 5.0/5.0 -

Everyone was very nice and helpful.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful work and got my car back so clean. What a nice treat

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

My son is scheduling repairs now! Great experience. Will be back to have more work done soon! Extremely accommodating! Will definitely recommend to many!

Repair Quality - 5.0/5.0 -

Customer service is still alive!!!!! Thank you!

Customer Service - 5.0/5.0 -

Above and way beyond!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional- good updates and good results

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looked brand new again

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job as always and thanks for the extra touchup at no extra cost. Thank you, Richard.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So far, so good.

Customer Service - 5.0/5.0 -

So far, so good.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Always great work and customer service.

Repair Quality - 5.0/5.0 -

They got me in right away, gave me the estimate, did exceptional work, and in a timely manner. Very good customer service.The quality of work was perfect .

Customer Service - 5.0/5.0 -

Customer service was great from the moment you walk in the door; from the receptionist, estimator and technicians a ten

Likely to Recommend - 5.0/5.0 -

My family only uses Jim Auto Body.

Repair Quality - 5.0/5.0 -

Looks Great.

Customer Service - 5.0/5.0 -

Jim's Autobody always does a Great Job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

See above

Repair Quality - 5.0/5.0 -

See above

Customer Service - 5.0/5.0 -

Polite, efficient, kept me updated on repair status, auto restored to my satisfaction.by time promised

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

We've had much success at Jim's and would highly recommend to others.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Appreciate working with Dana. He's always polite, thorough and honest.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very happy with the results of getting my truck fixed

Customer Service - 5.0/5.0 -

Good communication with Jim’s staff

Likely to Recommend - 2.5/5.0 -

The personal was not friendly I am not satisfied with their costumer service

Repair Quality - 2.0/5.0 -

The camera is not fictional

Customer Service - 2.5/5.0 -

There are two damages that we previously reported and requested to be repaired; however, these repairs have not been completed. We did receive a message requesting approval, but no repairs have been done so far. In addition, we need new car seats. Please let us know the process and requirements for obtaining replacement car seats. We would appreciate your prompt assistance and clarification on the next steps. Thank you for your attention to this matter.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean