Jim's Walnut Creek
2645 N Main Street,
Walnut Creek,
CA
94597
USA
In operation 64 years, 22 years at this location.
NICE FRIENDLY FAMILY LIKE ATMOSPHERE
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
Payment Types
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as looking brand new and exceeding expectations. The friendly, professional, and empathetic staff receive high marks for making customers feel valued and respected. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate thoughtful extras like car washes and interior vacuuming. A few customers noted occasional delays due to parts availability or incomplete repairs requiring a return visit, and some wished for more frequent proactive updates, as shared directly in their feedback.
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Service Quality
"Looks brand new! The color, the quality, all of it."
"... worked with the insurance to fix the car like new and work is impeccable . Hope to not be back, but If we need bodywork it will be the only place ..."
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"Sine Qua Non, or, in prose, simply the BEST! The best customers service from the front office crew and an excellent repair job. That said, I think ..."
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"The quality of the repair was excellent; no negative feedback to report."
"It was a beautiful job. The paint is an exact match and looks like new"
"Looked like new, and finished 2 days early!"
"Work was completed much earlier than the due date."
"... After finding more than they originally estimated, they completed the job on time!"
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"Exceeded my expectations for quality and timeliness"
"My only complaint is that it took longer than estimated. It was supposed to be ready on Friday, December 5, ..."
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"would give 11. excellent communication, knowledgeable staff, super friendly"
"Communication was top notch"
"Communicated by text and phone on a daily basis"
"Great service communications and results. And love using a local vendor instead of some big ..."
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"Communication was exceptional"
Charon
(Toyota owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shila
(Honda owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Linda
(Volkswagen owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Subaru owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 4.5/5.0 -
Recommended to me by my husband. And I’d recommend to others.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Happy with repair quality. They took good care of our car! Would appreciate slightly warmer front desk reception, but reasonably good.
Wendy
(Toyota owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0 -
I will recommend to my friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service is excellent. No complaints
Jeanne
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Viola
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
Excellent job as always!
Repair Quality - 5.0/5.0 -
As always.
Customer Service - 5.0/5.0 -
Excellent service every time!
Gerard
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great communication on updates, perfectly performed repairs. Highly recommended!!
Customer Service - 5.0/5.0
Returned Clean
Barbara
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great - sthey made it so easy
Osvaldo
(Mitsubishi owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0 -
This place is the best. Very professional and friendly workers especially Perry
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This place was the best. Very professional and they fixed my car good. Perry was very nice about the whole thing.
Olivia
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Eran
(Lexus owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and repairs
Matthew
(BMW owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service communications and results. And love using a local vendor instead of some big chain.
Customer Service - 5.0/5.0
Victor
(Toyota owner)
reviewed 7/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sandra
(Hyundai owner)
reviewed 7/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bryan
(Subaru owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Appears to be an excellent job. Vehicle was ready when promised.
Sandra
(Jeep owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and provided regular status updates.
Murriel
(Ford owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much, Dolly
Customer Service - 5.0/5.0
Kourosh
(BMW owner)
reviewed 7/2/26
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
The repair was done completely so I had to return my car for final adjustment.