Jim's Walnut Creek
In operation 64 years, 22 years at this location.
NICE FRIENDLY FAMILY LIKE ATMOSPHERE
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Facility Great people and job wee done!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
car looks great but disappointed that my stickers on the bumper were removed and I was missing a small container from my trunk.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have to a work associate
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
Super Nice staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perry did a great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome experience. Staff are so friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If I have always been satisfied it is certain I would always recommend Jim’s.
Repair Quality - 5.0/5.0 -
We have had service more than once and the service has always been great.
Customer Service - 5.0/5.0 -
They were swift in completing my car! After finding more than they originally estimated, they completed the job on time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am very familiar with several of the other shops in the area that insurance companies like to use, and my satisfaction with Jim’s far exceeds them.
Repair Quality - 4.5/5.0 -
I was very clear how I wanted something done. I can understand how there could be a misunderstanding between the estimator and the shop.
Customer Service - 4.5/5.0 -
I would recommend keeping uneducated employees away from customers if they are going to give misleading instructions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jim’s Auto was very professional and keeps us updated on the vehicle and was on time. Staff are very friendly, helpful and explained everything in details. I am very happy with their service and the car was done beautifully well.
Likely to Recommend - 5.0/5.0 -
Yes I would recommend
Repair Quality - 5.0/5.0 -
Everyone was great and car looks new!
Customer Service - 5.0/5.0 -
Everyone was so nice and kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I noticed that one part did not align up. The shop acknowledged and tried to get it aligned and did their best.
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beautiful work
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
The office staff was great, I got regular automated texts with updates, my car looks great, and the cost was reasonable.
Customer Service - 5.0/5.0 -
Everyone was efficient, kind, and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perry was great!