Jim's Walnut Creek
In operation 64 years, 22 years at this location.
NICE FRIENDLY FAMILY LIKE ATMOSPHERE
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was great, like it never happened, color matched perfect!
Customer Service - 5.0/5.0 -
Everyone was great, very friendly and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My husband is right to recommend Jim’s auto body to all his insured customers.
Repair Quality - 5.0/5.0 -
My husband who was a 22 years retired Allstate agent. He told Jim’s auto body is the best. He was 100% correct.
Customer Service - 5.0/5.0 -
Francisca Hernandez is the best. She explained everything that needs repair and because my car is a hybrid. Many items needs to be inspected.
Likely to Recommend - 5.0/5.0 -
I already did! My friend , Barbara, will be calling to schedule her car repair
Repair Quality - 5.0/5.0 -
Over & above experience.
Customer Service - 5.0/5.0 -
Professional & accommodating
Returned Clean
Likely to Recommend - 5.0/5.0 -
For sure.
Repair Quality - 5.0/5.0 -
One would never know there was a surface repair done.
Customer Service - 5.0/5.0 -
I was very pleased with the experience. Perry did an excellent job of keeping me informed. I chose Jim’s because of the excellent experiences I previously had at Jim’s Concord location when I lived in Bay Point .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 4.5/5.0 -
Always good and professional service.
Customer Service - 4.5/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Walnut Creek location was excellent and courteous! Francesca was awesome! My car was fixed in less than a week! Great customer service!! I will always recommend your shop!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were quick which I appreciated. The team was very kind and empathetic with my situation. Not only did they fix my bumper but they also vacuumed the inside of my car! The little things are much appreciated. This is the 2nd time I’ve taken my car there and it will not be the last. Hopefully, just won’t be soon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints at this time !
Customer Service - 5.0/5.0 -
Answered all our questions .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent; no negative feedback to report.
Customer Service - 5.0/5.0 -
The customer service I received from Francisca was the best I have ever received from an auto repair shop. She was amazing!
Likely to Recommend - 5.0/5.0 -
I chose your shop because I had had a good experience before, possibly more than once before. Also, I have a friend who has his own repair shop and I think he recommended you. You have a good reputation across this valley.
Repair Quality - 5.0/5.0 -
looks great, brought back to original, assuming it will hold together well. Never had so much plastic involved in a repair, but that’s the nature of modern bumpers!
Customer Service - 5.0/5.0 -
nothing stands out to me but sometimes the best customer service is not “remarkable” but just smooth and free of mistakes. We have used your shop before and approached it with a high degree of confidence this time out.