Joe Machens Body & Paint Center
In operation 63 years.
A premier Body Shop in Boone County offering the latest in technology of Body Shop repair and refinishing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
They were great with communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good!
Customer Service - 4.5/5.0 -
Lady at desk does not smile
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work, good communications, good outcome on time as promised
Customer Service - 5.0/5.0 -
keep up the great work!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was completed earlier than quoted. Joel was very professional and knowledgeable, and communicated with me often. Very happy with the service and end result.
Customer Service - 5.0/5.0 -
Same as previously mentioned
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rebecca Burkholder is amazing. She was fantasic to work with and kept me updated contantly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and didn’t take too long
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
funny but scary: my car came back with a bonus live mouse in the car. Caught and released but 👀
Customer Service - 5.0/5.0 -
Rebecca Burkholder is an abject professional and expert in analysis and asked lots of good questions. took time to analyze all the physical aspects of my damage
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I trust Machens to match the tri-color paint more than anywhere else.
Repair Quality - 5.0/5.0 -
Body repair was good.
Customer Service - 5.0/5.0 -
Service rep Rebecca was great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend everyone that I come into contact with needing bodywork to call Machens.
Repair Quality - 5.0/5.0 -
Great to work with.
Customer Service - 5.0/5.0 -
Jim P. is the BEST!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast repair that looks like nothing ever happened to my car! Your team has great communication, and is very nice and knowledgeable. They even went above and beyond by washing the outside and vacuuming the inside! Will recommend to anyone needing your services!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication and help with insurance claim
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rebecca Burkholder is great
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I still have some part of the items on backorder I've been told. I was able to pick up my car after about a month because the part that is missing is supposedly leather for the back seat, but my car was still drive able. Also, after driving it, I soon realized that there is still a problem mechanically. The blinkers won't shut off automatically after I turn to go around a corner or turn onto another street. I've called to report these matters and did discuss the issues with someone, but I've never received a follow-up call. And I would think that the missing section of leather would have been received by now
Customer Service - 2.0/5.0 -
The staff person at the desk was very friendly and helpful when I picked up my car, but the mechanic walking by was obviously in a very bad mood, and he made it quite obvious when I tried to offer some friendly support about it being a Friday. He was just rude. And a few weeks later when I called again about the blinker and backorder, they couldn't seem to find out which shop had even worked on it, and have never called me back, so I'm very disatified about the overall lack of professionalism in not even bothering to call me back, plus, it's extremely hard to remember to turn your blinker off when you're unable to hear that it's still on.