Joe Myers Collision Center

My Experience - 5.0/5.0 -

Y'all did an amazing job on the truck. It looks great. And you even detailed the interior, which had nothing to do with the scope of repairs.

My Experience - 5.0/5.0 -

Fast and efficient and Frank was great with getting our company truck back on the road.

My Experience - 0.0/5.0 -

mostly went well. having enterprise on site is convenient and easy. collision dept. Frank Suiterseemed very experienced knowledgable. at the end we were waiting for the last painting to be done. had the last 2 days of our rental, so we left several messages for Frank to see if the car was ready. after no response, we called a different joe myers number and got a receptionist who said Frank went on vacation! he couldv said someone else will help you as I'll be out if town, but nobody told us. nobody said call someone different. they just happened to say oh your car is ready on the last day I called. what if I hadn't kept calling? Our car seems repaired well, though we wouldv liked to maybe ask a couple of questions or talked to the repair person. when were they gonna call? what if we kept leaving messages only to get no reply? why didn't they give us someone's name that was finishing our repairs while the other person was out? seems a big oversight. gave them the check and they were confused and they didnt want it. i convinced them it was correct (since it had joe myers name on it)and to keep it. got 2 more calls days later by someone else asking for payment! a little unorganized maybe.or untrained

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

The gentleman working our collision repair was Very knowledgeable and experienced.

Customer Service - 3.5/5.0 -

I know the gentleman working on our repair was a very busy but he would always call fairly quickly after I've left a message.

My Experience - 5.0/5.0 -

Good service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

looks like new. collision coordinated with service to have my 20000 mile check-up done in same visit. Also stored my vehicle for a week while I was out of town.

Customer Service - 5.0/5.0 -

prompt updates

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice job, looks good as new.

Customer Service - 5.0/5.0 -

Israel kept me up to date on progress.

Returned Clean

My Experience - 5.0/5.0 -

Work looks to be done correctly

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

I will not go anywhere else but here and will recommend any one else to bring theirs here

Repair Quality - 5.0/5.0 -

My truck is or was a brand new 2025 and Mr.Walter returned it like brand new its like the impact never happened

Customer Service - 5.0/5.0 -

Mr.Walter was very kind and his communication was on point with quick responses as well he made me feel at ease

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Mr. Jim did amazing on my vehicle and he returned it very quickly. Everyone on this facility is super nice and friendly

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did an excellent job and also I wasn’t expecting an excellent car wash inside and out. It looked brand new. Also, there was a credit card on the door that I had lost and it was still there. Thank you so much that’s why I always go to Toyota and I will continue to do so. Collision deserves an excellent rating.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was especially grateful for everything! I loved how you left my car brand spanking you looking. Thank you.

Customer Service - 5.0/5.0 -

Awesome

Returned Clean

Likely to Recommend - 4.0/5.0 -

Great

Repair Quality - 5.0/5.0 -

The biggest issue was the lack of communication. I never received any updates about my car unless I called first. If I hadn’t reached out, I wouldn’t have known what was going on. Even when my car was ready for pickup, no one bothered to notify me and I only found out because I called. The work may have been fine, but the communication was disappointing and needs significant improvement

Customer Service - 2.0/5.0 -

The biggest issue was the lack of communication. I never received any updates about my car unless I called first. If I hadn’t reached out, I wouldn’t have known what was going on. Even when my car was ready for pickup, no one bothered to notify me—I only found out because I called. The work may have been fine, but the communication was disappointing and needs significant improvement.

Returned Clean

My Experience - 5.0/5.0 -

They staff was great. My truck looks amazing and very happy with their service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Superb repair job

Repair Quality - 5.0/5.0 -

Professional, honest, excellent communication. Mr. Israel clearly explained repair service.

Customer Service - 5.0/5.0 -

Excellent customer satisfaction, professional, honest and communication through the entire repair process.

Returned Clean

My Experience - 5.0/5.0 -

Thank you for making my car look like new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Joe Myers Collision provided a positive experience for me. Starting with the accessibility of a rental car close by, to the regular communication from the associate from the collision department to the high quality repairs done on my vehicle and ending with the assistance from the ladies at the front desk, everything was smooth and easy.

Customer Service - 5.0/5.0

Returned Clean