Joel's Collision Center

4.6 (879reviews)
90%
2424 SW Loop 410,  San Antonio,  TX  78227

At Joel's Collision, we strive everyday to be the best at what we do - making your vehicle look as good or even better than it was before.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (879)

Likely to Recommend

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My Experience

Excellent and incredible customer service. The repairs were like brand new. Thank you

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My Experience

Gentleman who handled my vehicle was incredibly kind and was very helpful. He personally washed my vehicle and that was going above and beyond. I appreciate the smiles at the entrance, young ladies were so genuine.

Likely to Recommend

Repair Quality

They kept me updated on the progress of my vehicle.

Customer Service

Staff was friendly and informative

Likely to Recommend

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Customer Service

My Experience

Everyone that I talked to at Joel’s was very professional. They were willing to work with me and my requests and the work was done in a timely manner. I would not hesitate to suggest them to others.

Likely to Recommend

Repair Quality

Alex and his team did a fabulous job. Not only was my car repaired and its color matched exactly but everything inside was vacuumed and the glass removed

Customer Service

Returned Clean

My Experience

Friendly claims adjuster Alex answered all of my questions, did mind that I called a few times the last couple of days to check on my vehicle.

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Thank you for the opportunity to share my recent experience. I appreciate that I was kept informed throughout the repair process, even though the vehicle was ready a day later than expected. The customer service I received was great, and the body work on my car was excellent—everything looked like new on the outside. However, I was very surprised by the condition of the interior when I picked up my vehicle. It looked like it had been sitting in a factory for months—very dusty even embedded deep into the seats. I understand that interior detailing may not typically be included, but I specifically called to ask when my car would be ready and was told that it would be detailed. While the exterior was cleaned, the interior clearly was not. Since the accident was not my fault, having to pay out-of-pocket to get my car detailed inside added to an already frustrating situation. I hope this feedback helps improve clarity around detailing expectations in the future.

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Likely to Recommend

Repair Quality

They handed my truck with great care and kept us up-to-date with text messages.

Customer Service

Returned Clean

My Experience

Joel’s completed work makes the vehicle damage look like OEM paint and body.

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My Experience

I will definitely recommend them to everybody good job

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My Experience

Likely to Recommend

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Job well done on my vehicle

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

Big thanks to Rob for all the updates throughout the process! Also, thanks to everyone in the office that makes you feel welcomed in the building. The repairs were fantastic! You’d never suspect that there was once any damage to the jeep.

Likely to Recommend

Repair Quality

Great service, great work, great atmosphere as soon as you walk into the shop! Would highly recommend!

Customer Service

My Experience

The “new” bumper that was installed has a scratch. There is a new scratch on my rims that wasn’t there before I left the car at that shop.

Likely to Recommend

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Likely to Recommend

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Customer Service