Joseph Cadillac & Subaru

4.9 (2,096reviews)
97%
7600 Industrial Road,  Florence,  KY  41042
Bot
Shop AssistantSparkles

In operation 48 years, 39 years at this location.

Quality Repairs at a Competitive Price! Repairing All Makes & Models! Indoor Estimating Bays!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,096)

Likely to Recommend

It's a very good facility. People are friendly and very knowledgeable. Would like weekend hours, if even just for car pickup on Saturday's.

Repair Quality

Only collision repair facility I trust my automobiles to. That being said, I was a little disappointed in the paint "touch ups" I asked to be done on the left front fender and front passenger door. Looks like the scratches were just painted over and not really sanded down and properly prepared. All other work was excellent!

Customer Service

Was in constant communication with Chris, the shop manager. Very important aspect of the experience for me. The bar is set high from the prior manager, Jeff Shelton.

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Repair Quality

Chris is a great guy to work with.

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My Experience

Brandon did a phenomenal job of staying in touch and keep me apprised of progress. I have to say that I am very impressed with how everything was handled. Makes us want to stay loyal to the dealership. Great job!!

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Did a great job

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My Experience

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My Experience

The quality of work is very good. I appreciated Chris’s communication and custom service skills. Can do a little better about scheduled timing. I think paint shop became the issue for delay on return

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Repair Quality

Took a little longer than originally stated but satisfied with the work and paint job matching

Customer Service

Chris was great

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Thanks for the great service!

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My Experience

The Joseph Subaru service department had just shown me physical damage to my 2025 Forester 's rear bumper that took out several sensors. I had thought the "sensor disabled "notice was a simple electronic failure as I not had any accident with the car but I then learned that there's a Kroger shopper out there who should be ashamed for not so much as leaving me a note of apology for their lousy parking skills. SO - It was not a good day for me when I entered the Joseph Collision Center . I much appreciated Chris's professionalism and quick response ; inspecting the car and giving me a damage estimate for my Subaru that same day I showed up unexpectedly in the office. Both he and Brandon were great helps to me in working with my insurance claim. Special thanks to Brandon for following up with insurance and keeping me in the loop with updates on a timely basis. They got my car in, repaired and back to me in the timeframes promised - and their relationship with the local Enterprise car rental was most convenient. Joseph Collision Center made my unexpected/unpleasant need for repairs more bearable- so thanks!

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Repair Quality

Wish they were preferred shop for my insurance

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My Experience

My key phone got damaged and I had to buy a new one.

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Repair Quality

Remote screen was left differently than I was use too. So we're some setting.

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My Experience

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I would highly recommend them.

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Chris and company are the best autobody shop I have ever used. Great work and they keep you informed,

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Did a great job

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explained everything to me

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My Experience

Great quality. Completed early. Excellent service.

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Repair Quality

Great work and great service.

Customer Service

Customer service was incredible.

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Always thankful for the quality service I received and appreciated

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