JR Customs and Collision LLC

5.0 (763reviews)
100%
19100 Northland Dr,  Big Rapids,  MI  49307
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Shop AssistantSparkles

In operation 11 years, 9 years at this location.

JR Customs and Collision is a small auto body repair business with over 25 years experience. Our team is experienced in many different aspects of auto body repair. We work carefully on your vehicle to make sure it is repaired to your satisfaction and can ensure your safety. If your vehicle is damaged and needs to be repaired by an auto body expert, you can trust the team at JR Customs and Collision. Our expert repairs ensure your safety and make sure you leave happy with your vehicle’s condition. Our team of perfectionists takes pride in the work it does and double checks for correctness from the beginning of the job to the end.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (763)

Likely to Recommend

Would recommend in a hart beat

Repair Quality

Could not be more Delighted with the Alsome work done & cost,when I went in couple weeks ago & talked to Jason & right from the get go felt very confident & after having my vehicle repaired (I waited for it)as I seen what was happening his company felt just like years back when I worked in the big city before they got big & politics took over,still has that warm small town feeling almost makes me want to go back to work?

Customer Service

Excellent,very informative as the project was happening

Returned Clean

My Experience

Everyone there is super friendly. They made the whole process with insurance and the rental car, while my car was being fixed, so easy. I didn't have to do anything. Super impressed and my car looks brand new. I will definitely use them again if needed. Thanks guys 🙂

Likely to Recommend

Have already done so a few times

Repair Quality

Customer Service

My Experience

Likely to Recommend

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My Experience

Likely to Recommend

Repair Quality

Car was returned to me like it was brand new.

Customer Service

Personnel were always curious and helpful.

My Experience

They are always professional! I think they even cleaned the inside of my car! I recommend them to everyone.

My Experience

The repairs turned out perfect! They were better than I could’ve ever expected. The staff was very courteous and went out of their way to make sure everything was right.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication and helpful with getting questions answered. If I get in a wreck again (hope not) I’m definitely working with yall again! :)

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was great at providing updates, my car looks great after repair, and it was even cleaner on the inside than it was when I dropped it off. When picking my vehicle up I was told my battery ran dead quickly while it was there, which I appreciated knowing. I’d hate for it to leave me stranded as I travel alone out of state quite often. I went right to the auto parts store and bought a new battery before it let me down.

Likely to Recommend

Repair Quality

Thank you. If have a need in the future will return!

Customer Service

Very satisfied

Likely to Recommend

Repair Quality

Always a great place for vehicle repairs. Top notch service all around.

Customer Service

Returned Clean

Likely to Recommend

Like I said very nice people

Repair Quality

They did a good job found a crack in finder just before the truck was done and fixed it glad that they look things over before they are done

Customer Service

Very nice people

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bodywork and paint looks amazing. Detaling job wasn't the best, but overall I am satisfied with the job and plan on returning. Feels really good driving an undamaged car again.

Likely to Recommend

Repair Quality

Customer Service