JR Customs and Collision LLC

5.0 (768reviews)
100%
19100 Northland Dr,  Big Rapids,  MI  49307
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Shop AssistantSparkles

In operation 11 years, 9 years at this location.

JR Customs & Collision has been providing professional collision repair backed by more than 25 years of experience. Our skilled team is experienced in all aspects of collision repair and is committed to restoring your vehicle’s safety, appearance, and performance. We understand that proper collision repair goes far beyond making a vehicle look good. We complete every repair with careful attention to detail, using proven methods and a thorough quality-control process from start to finish. Through our partnership with Michigan ADAS Calibrations & Glass, we are also able to provide comprehensive automotive glass services and advanced driver assistance system (ADAS) calibrations, including radar and camera calibrations. This allows us to better manage today’s increasingly complex vehicle repairs while helping ensure critical safety systems are functioning as designed. Our team takes pride in doing the job right. From minor body damage and glass replacement to major collision

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (768)

Likely to Recommend

Repair Quality

Friendly staff, greatly appreciated the ongoing communication throughout the process and seamless integration working with the insurance.

Customer Service

Spoke with multiple staff and all were very patient and pleasant while working with me

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Repair Quality

Great staff !! Timely delivery.

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Customer Service

Returned Clean

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Repair Quality

Great customer service! On the ball and upfront about what's going on. Great communication between everyone.

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Repair Quality

Customer Service

My Experience

Thanks for the extra effort in getting the right settlement and making the vehicle look the best its been since I got it!

Likely to Recommend

I have already posted a recommendation on Facebook to anyone needing service.. You guys are FANTASTIC... Thank you for everything.

Repair Quality

Wow over and above I'd give you 100%

Customer Service

Again can't begin to say enough about how fantastic everyone I dealt with was. Again 100%

My Experience

Great work. And they were great at working with me around my busy schedule.

Likely to Recommend

Repair Quality

Great communication and top of the line work completed.

Customer Service

Professional service with exceptional communication that made for a seamless process.

Likely to Recommend

Yes, and thank you for cleaning the vehicle

Repair Quality

On time and as promised

Customer Service

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Only place I would recommend

Repair Quality

Always Great work friendly staff. A great place to take your vehicle ***** !

Customer Service

My Experience

Likely to Recommend

Great Job

Repair Quality

Had a good experience with you. My sister said my car looked brand new! You got it done faster than I thought it would take. I thought you did a great job. Joe was very good to work with! I would recommend you to my family and friends. Thanks so much!

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My Experience

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My Experience