JR Customs and Collision LLC

5.0 (766reviews)
100%
19100 Northland Dr,  Big Rapids,  MI  49307
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Shop AssistantSparkles

In operation 11 years, 9 years at this location.

JR Customs & Collision has been providing professional collision repair backed by more than 25 years of experience. Our skilled team is experienced in all aspects of collision repair and is committed to restoring your vehicle’s safety, appearance, and performance. We understand that proper collision repair goes far beyond making a vehicle look good. We complete every repair with careful attention to detail, using proven methods and a thorough quality-control process from start to finish. Through our partnership with Michigan ADAS Calibrations & Glass, we are also able to provide comprehensive automotive glass services and advanced driver assistance system (ADAS) calibrations, including radar and camera calibrations. This allows us to better manage today’s increasingly complex vehicle repairs while helping ensure critical safety systems are functioning as designed. Our team takes pride in doing the job right. From minor body damage and glass replacement to major collision

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (766)

My Experience

Everything looked great,&thank you for washing it!!!👍

My Experience

My Experience

Keep up the great work. Thanks again

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Returned Clean

My Experience

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Knowing they work for your interests and not insurance company. All day

Repair Quality

Great place. Did everything they said. All new not used parts. Completed on time. Actually wanted my business. Never has any covid causes delay on part's excuses. And. My truck looks beautiful. Better than at purchased date. Thanks you again Trevor. You guys rock!

Customer Service

Great people

Returned Clean

My Experience

I loved how quick you guys were getting it done! Loved the loaner vehicle! Very nice people!! Appreciated the updates throughout. THANK YOU!

My Experience

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Never had an issue, well taken care of. They do a great job

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Returned Clean

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My Experience

I have had you guys work on two of my vehicles now. You have been extremely helpful and courteous each time I’ve had work done at JR. My Kia looks as great as the day I bought it. I’m glad to have work done by you all. Thanks for your attention to detail and making my car look like new again!

My Experience

Excellent job. Enjoyed picking up a spotless vehicle inside and out. Great customer service! I will be bringing my older Ford pickup in to have body work done and will recommend you to friends needing body work.

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Returned Clean

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Repair Quality

Great work.

Customer Service

Very satisfied

Returned Clean

My Experience

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My Experience

Trevor did my appraisal and he did a great job! He explained everything that would be done in great detail and got me my estimate within 20 minutes. Which other places I went to took over a day to get back to me! Tammy was also great setting up my rental and keeping an open line of communication with me! Thank you guys very much!

My Experience

My car looked very nice I appreciate the wash inside and out. Thank you

My Experience

My Experience

What a great group of people to work with. This is the second time my poor little car go whooped. The first time you fixed it was a job well done and again it's a job well done. Thank you all. Of course always nice to see you Jason. 👍🏻

Likely to Recommend

Repair Quality

You guys did a great job!! Everybody so nice to work with. And was nice seeing you Jason.

Customer Service

Returned Clean