Jr's Auto Body - Winchester Cr#122

4.7 (458reviews)
94%
121 Mercedes Ct,  Winchester,  VA  22603

In operation 50 years.

JR's Autobody has proudly served our community with expert auto collision repair services since 1976. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Winchester, VA. At JR's Autobody, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (458)

My Experience

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Customer Service

Everyone at JR‘s was a pleasure to deal with. I especially appreciated Greg who called and gave us updates on exactly what was going on with the vehicle and when it would be done.

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Everyone did an amazing job I like to thank Everyone. Everyone that I had contacts with was very respectful and considered. Thank you Got my vote and I sure will pass it on .

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Matt did a great job

Repair Quality

Good job. Thank you

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I have to many of people.. I feel I’m trusted and heard at this business

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tysm guys really appreciate it

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Wa stold that my car would ve ready in no more than 2-3 days. I didn’t hear from anyone on the third day so I called. They hadn’t even started on the painting. I rented a car. for three days and was without a car . Talked to management and they took care of it and things started to happen but they obviously had been sitting on my job even though I had an appointment. I won’t be returning.

Customer Service

Returned Clean

Likely to Recommend

I appreciate the work done on my car, but this process was made much more stressful for me because i could not get consistent updates for my car, and there was only one person who i could talk to to have any information, which i wasn’t able to talk to them 90% of the time and had to wait around for phone calls that were forgotten about on a couple occasions. It was in the shop for 2 months, date got changed many times with no end in sight. The interior of my car was also pretty dirty with grease. Also, my car sat around for so long that rust developed on my rotors and was not told that that could be the case and after i left I thought my breaks were failing, that was a pretty scary experience.

Repair Quality

Customer Service

I had to call the shop multiple times. There were many of these times that no one would answer. The receptionist was nice, but there was only one person that could give any answers or updates and I was rarely able to speak to them or get consistent updates.

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I’m not going to have this repair done at this time. Thank you

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I have recommended it many times over the years

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A very rough process

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My car was left dirty inside- there was dried like clay on the seat that I had to scrub off for a while for it to come off. There is a smudge in the paint on part of the hatch.

Customer Service

I was only called once with an update even after being told it was going to be done this day then the next then the next but wasnt

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My Experience

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Truck is in amazing shape.

Customer Service

If they could deal with me then they are A+++

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status updates could have been provided rather than me having to call a few times because work took longer than originally planned

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It took a little longer than I expected but the body work was perfect.

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Returned Clean