Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 3.5/5.0 -
When I originally came in to pick up my vehicle, I was not credited for a cash out from my insurance company on one of the parts on my truck. I got a Progressive rep involved to get the correct payment price. When I came in to pick up the truck the first time, the wrap on the hood wasn't installed properly and it took another week to get it finished. When I picked it up the second time, I noticed that there was a trim piece on the hood that wasn't installed properly and I had to bring it back a second time.
Repair Quality - 3.5/5.0 -
The finished product is good but the process getting there is difficult
Customer Service - 4.0/5.0 -
Sheila made a genuine effort in resolving issues in the repair process and went above and beyond to make sure that I was happy
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great first time experience. Will be back again.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks amazing, only concern my wiper fluid no longer comes out for some reason.
Customer Service - 5.0/5.0 -
Thank you Sandra and Sheila for all that you do!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Kaisen team was very straightforward about the process, the timeline, and next steps. They were a pleasure to work with and if I ever have any future car repair requirements, they are at the top of my list. Thank you, Kaizen!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was good. I am satisfy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was satisfy with the work
Likely to Recommend - 5.0/5.0 -
I would recommend.
Repair Quality - 5.0/5.0 -
Overall very satisfied. I think the shop is very well run, and Lucas kept me up to date without my needing to text or call. I think it was clear they care about the end product.
Customer Service - 5.0/5.0 -
Great service. Sandra and Lucas are great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous staff and impeccable work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone we felt with was Professional and Kind, my vehicle looks better than before the accedent.
Likely to Recommend - 5.0/5.0 -
I have already started informing people that this is where they should go to get work done.
Repair Quality - 5.0/5.0 -
Car looks better now than brie the accedent that caused me to bring it in.
Customer Service - 5.0/5.0 -
Scrounge that worked there were great to deal with, very Professional and Kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente servicio atención súper atentos y dedicados muy recomendable
Customer Service - 5.0/5.0 -
Excelente siempre me explicaron todo lo q hicieron
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I believe Kaizen Collision did a great and complete job and immediately fixed a small item I noticed during my inspection and didn’t try to make excuses. They communicated on a regular basis and held to their word. I would not hesitate to use them again. Very satisfied with how they do business.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had great service. Was walked through the process of repair, step by step.