Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
No complaints
Repair Quality - 5.0/5.0 -
I dropped my car off and it was done within one week. There was constant communication throughout the whole process. My car looks great!
Customer Service - 5.0/5.0 -
I appreciate the continuous communication
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks original.. Nice! Thanks for the great job!
Likely to Recommend - 5.0/5.0 -
Good work.
Repair Quality - 5.0/5.0 -
Well done, looks original. :)
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen did a great job on my care. Responsive to our needs. Following thru completely on keeping me notified concerning progress. Considerate people and I recommend them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sheila and everyone at Kaizen did a fantastic job on my car. I unfortunately hit a deer while visiting my parents and was extremely stressed about how my car would be fixed. They reassured me every step of the way and told me what was happening the entire time. They also managed to get my car done faster than I could have imagined which was such a relief. I appreciate every person there and would recommend their service to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honestly I think it runs and looks better than before my accident. They did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Great communication throughout the process and my vehicle looks terrific!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Kaizen was friendly and professional through the whole process and I greatly appreciate it. Everything looks great and is running great. Thank you to everyone at Kaizen.
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Kaizen to friends, family and even strangers if I hear anyone needs a great car repair shop. Thank you.
Repair Quality - 5.0/5.0 -
Great place! Great people! I much appreciate the professional and kind assistance during this stressful time to repair my car. Thank you. I have left a review on Google reviews the day I picked up my car.
Customer Service - 5.0/5.0 -
Very friendly and professional. That is much appreciated. Thank you so much.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is my second time with Kaizen and each time I was more than satisfied. This is a company that takes pride in their work
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
I wish I could rate it higher than 10 that's how good they are.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so pleased with excellent repair on my car . It looks like new. Staff excellent & helpful. Thank you Kaizen
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Kaizen did an excellent work on my car. Looks like new. Staff friendly and very helpful. Would recommend them for car repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was done correctly and on time it was great working with your staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent turn around time and service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
I called right away when I got my estimated completion date as it was when I was out of town, when I called, I confirmed that it would be fine to pick up the Monday I got back, when the estimated completion date was the Thursday before. It was confirmed and all fine, she said it was noted in my file. I then get another call when the car is completed asking when I am picking up and how I am paying… so I confirmed that it was in my file that I was picking up on Monday. On Thursday, I got another call asking when I was picking the car up…. When I said this had already been confirmed and was in my file, they said “yes we know it is, but insurance was just asking” so why couldn’t you tell insurance that I was picking up Monday, like it was stated in my file? Then, on Friday, I get a call at 6am (I was in a different time zone) from Kaizen that I did not pick up, and then about an hour later, you guys called my wife and said “we have tried to reach your husband multiple times but he is not responding to us, please have him give us a call back at his earliest convenience to schedule pickup of the car”. Are you serious?? I have confirmed 3 times now that it is in my file I am picking up Monday, and then you call my wife and say “we can’t get a hold of him”? So then I do call back and say “what is going on, I have called multiple times and confirmed the pickup and payment time” and you guys said “yes I see it here in your file just needed to confirm”. Really annoying, repetitive, unnecessary calls that were frustrating as I had already addressed it multiple times.