Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastic job. I'm not sure the GPS is connected right. Could I get someone to check it out sometime. All of you were so wonderful, caring, and helpful. I enjoyed working with all of you. Thank you so much. Kathy Kopp
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Overall, Kaizen seems like a great place to have repair work done on your car. Their customer service is fantastic, and they kept me up to date on the ETA throughout the whole process. In terms of the work done, I have to admit I’m quite meticulous and there were a couple of small things missed when the car was delivered back to me. However I should note that Kaizen was prompt in correcting those issues without any hesitation. Overall I’d give them an 8-8.5/10 and wiuld generally recommend them to others needing repair work done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly professional service. Communication was top notch. Kept me informed throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair is done on my Honda were great! I couldn’t tell at all where the damage had been. My car is new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done in a timely manner and my vehicle looks brand new again.
Customer Service - 5.0/5.0 -
Great communication throughout the whole process.
Returned Clean
My Experience - 5.0/5.0 -
Worked dune on-time and was very good
My Experience - 5.0/5.0 -
Excellent work - as usual!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cat is just like new! Sheila was great to work with.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were completed quickly and I was regularly kept abreast of the timeline to finish. Friendly and professional staff. I can't imagine doing business anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This shop never disappoints. They're professional, personable and welcoming. All things are explained in a language that a layman can understand and everything is accomplished in the time frame promised.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen did an amazing job fixing my car! And it was finished early! Highly recommended!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time I brought my car in for repairs to the shop. The first time was for hail damage this time was because somebody hit me on I 70. This place is awesome. My car always turns out amazing and they do everything they need to do in a timely manner, they’re extremely communicative and professional and I would recommend anybody bring their vehicle for any repairs you need to this collision center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All in all, a seamless job well done. Thank you!
Repair Quality - 5.0/5.0 -
Great job done quickly! No muss no fuss!
Customer Service - 4.0/5.0 -
There was a small amount of needless friction with front desk attendant, but otherwise everything was great!
My Experience - 5.0/5.0 -
Keep us informed about progress, showed concern when windshield ETA was delayed. Exceptional service, will recommend to others.
My Experience - 5.0/5.0 -
The woman who I worked with that did the repairs was absolutely lovely and I can't say enough good things! I believe her name might've been Sheila??