Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely beautiful finish!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept informed and work was high quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was more than impressed with the customer service of Iva and Bianca. These ladies were kind, professional and amazing. Tou are so lucky to have talent like these two ladies and they represent your company incredibly well.
Customer Service - 5.0/5.0 -
Incredible
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen Collision in Arvada was awesome! Both times I came in, I was treated with an incredible amount of kindness, the customer service was great! While my Chevy was being worked on, Bianca and the team kept me posted with every step. I was extremely impressed with how my car looked when I picked it up, it looked brand new! Thank you all for your amazing work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Kaizen did a great job on my vehicle. The only complaint I have is the delay in getting my car into Kaizen but there are several plausible reasons for that delay.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely wonderful, as always. Helpful and communicative staff, and always professional. The final product is more than satisfactory!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!!
Customer Service - 5.0/5.0 -
Excellent service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awhile back your phones were out. You guys were quick to have lines forwarded to cell phones so you could still give customer service. I call that going the extra mile for me.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They were very friendly and for the most part clear on updates and estimates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint was a perfect match, loved the car detail when it was picked up. Vehicle was fixed within a week which was great.
Customer Service - 5.0/5.0 -
A little bit of confusion at first with order but than quick to schedule.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Prompt, courteous, knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Fabulous customer service!! Excellent communication !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, communication throughout the process and timing!! Would use again 😉
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I always have great service there and can’t say enough good things about the people and the results every time I bring my vehicle there
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great staff. Great service
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend Kaizen!!!!!!!!!!
Repair Quality - 5.0/5.0 -
I just picked up my car 2 days ago and so far the car looks amazing. The staff at Kaizen were professional, helpful, communicative, and just overall very nice to deal with. Iva, Ben and Stacy were the ones I worked with and I’ve got nothing but great things to say about all 3 of them.
Customer Service - 5.0/5.0 -
Amazing! Personnel (Iva, Ben, Stacy) were just awesome.
My Experience - 5.0/5.0 -
I so much appreciate the professionalism of the staff and crew. My car was completely restored and we couldn't be happier. I also appreciate the follow-up and the interfacing with Geico to get the job done! Well done team, I will be recommending you!
My Experience - 5.0/5.0 -
Everything was great
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Very friendly and great experience. The only downfall is that I had a lot of scratches on the back of my car that weren’t there before.